Regional Loss Prevention Manager/St. Louis

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

JOB SUMMARY:

Regional Loss Prevention Managers are responsible for, in total, the receipt of reports of losses of assets, consisting of money and or merchandise causing losses to Signet Jewelers Inc. The position further entails the investigation, determinations of loss causes, individuals responsible for such losses if warranted, the prosecution of person(s) responsible for such losses if warranted, preparation of court documents and the testifying in court on behalf of Signet Jewelers Inc. Regional Loss Prevention Managers are responsible for conducting training meetings at all levels, store, district and regional regarding Loss Prevention issues and trends. This position further includes the completion and assistance to the Internal Audit department to close investigations. Regional Loss Prevention Managers also investigate any violations of the policies and procedures of Signet Jewelers Inc., which may include conducting formal employee counseling’s as well as in specific instances where warranted, terminations in conjunction with Operations. Selected candidate must reside in Missouri or surrounding area or be willing to relocate at their expense.

MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS:

• Conducts store level investigations into suspected employee dishonesty, mysterious loss of cash and/or merchandise, and violation of company policy.
• Manages the Loss Prevention Incident Reporting System through the completion of Incident Reports from the stores where these incidents occur, issuing of incident control numbers, giving direction and instruction as to the uninsured loss transfer process, and follow-up to ensure the proper closure of these incidents. Responds to major external incidents – armed robberies, burglaries, etc.
• Conducts reviews of external theft incidents to establish whether proper controls were in use at the time of the incident, and if not, whether employee negligence contributed to the loss. Coordinates disciplinary actions that result from their investigations and/or external theft reviews with the Home Office and Store Operations group.
• Facilitates Loss Prevention training meetings at the District Manager, Store Management, and store employee level. Maintains Loss Prevention awareness in their region of responsibility through the publication of losses, and prevention techniques occurring within their region.
• Ensures proper documentation of employee admissions through the completion of Investigation Reports to support disciplinary action decisions, and for use in labor and/or legal proceedings. Presents documentation and testimony resulting from their investigations to local law enforcement authorities and prosecuting attorney’s offices for the purposes of obtaining criminal convictions against those responsible for theft of cash and/or merchandise from the company.
• Works with local law enforcement authorities and prosecuting attorney’s offices toward the recovery of merchandise stolen from the company by means of physical recovery and/or restitution.
  
  

POSITION QUALIFICATIONS:

Education Required: High School – College preferred

Required or Acceptable Job-Related Experience: Self-starter with a proven track record of success within the loss prevention field. Willingness to travel. Strong prioritization skills. This position will require strong interviewing skills and attention to detail with respect to investigations. Strong communication skills and an ability to build strong relationships with operations and store partners.

Years of Job-Related Experience Required: Must have a minimum of 5 years in a multi-location assignment within the retail environment

Technical/Other Skills Required: Microsoft Office Suite, Verbal, Written Communication Skills

BENEFITS & PERKS:

• Competitive healthcare, dental & vision insurance
• 401(k) matching after one year of employment
• Generous time off + company holidays
• Merchandise discount
• Learning & Development programs
• Much more!