Regional Facilities Director

The Regional Operations Director is responsible for the day-to-day management of Key East Coast contracts. Responsible for directing the operations of the East Coast region to provide quality services to the client by developing and implementing effective operational plans to meet the needs of the client as well as achieving the business-related objectives of the company, in accordance with our clients policies and procedures. The Regional Operations Director leads the region with business management, sales development, including pricing, lead generation and contract mobilization. The role will report directly to the Vice President of Operations.

Essential Duties

• Enhance current business operations management with a focus on process improvement and efficiency.
• Ensure all sites operate within budget requirements and work closely with Vice President of Operations to measure, report, and analyze financial performance of the portfolio.
• Create annual income statement budgets and ensure conformity with expectations.
• Lead new sales opportunities to include pricing, technical bid writing and oversight to ensure our clients are leading by industry standards.
• Meet and develop relationships with clients to extend and expand contracts.
• Maintains and promotes customer service to both internal and external customers.
• Oversee and direct the mobilization of new business and ensure compliance with our clients ISO policies, procedures, programs, and contractual agreements.
• Create, distribute, and maintain all necessary reports and documentation concerning the regional activities.
• Ensure existing accounts adhere to our clients policies, procedures, programs, and contractual agreements.
• Negotiate union contracts.
• Review legal contracts to ensure our clients best interests are maintained.
• Develop and/coaches the management team within the region to ensure their highest potential is reached.
• Lead human capital management for East Coast, working closely with HR management team.
• Ensure a “safety first” work environment and culture.
• Manages with support from H&S manager the performance of H&S trainings for the East Coast.
• Attend industry events to promote our clients image and brand.
• Create and implement new or modified operational programs to improve the overall quality and service provided to our clients/customers.
• Manage staff performance and coach/discipline as necessary, especially when initiatives are off-track, over-budget and/or behind-schedule, including holding individuals accountable, correcting performance, while fostering influential interpersonal relationships.
• Provide cross-functional collaboration to define complex issues, facilitate ideas, influence thinking, and build consensus around decisions.
• Oversee project management, organizational, and time management skills of all staff, to lead multiple projects in a fast-paced environment.

Minimum Requirements.

Education/Training:

Required:

• Requires a bachelor’s degree and minimum of ten (10+) years management experience.
• Minimum of prior five (5) years managing at least $20m of annual revenue.
• Must have understanding of P&L statements.
• Must have a valid driver’s license.
• Working knowledge of OSHA and preference for OSHA 30 certification.

Other Requirements:

Required:

• Proficient in MS Office suite, especially PowerPoint, Excel, and other assorted business software.
• Must have prior union negotiation experience with IUOE and service trades.
• Must have working knowledge of industry leading CMMS programs.
• Must be able to develop and deliver presentations to senior executives, clients, and large groups with strong oral and written presentation.
• Able to travel for business as needed (approximately 15-20%).