Originated in Toronto, 2002, Real Fruit Bubble Tea has been committed to making fresh fruit drinks, healthy and accessible for anyone to enjoy. We now have 127 locations (and growing!) across Canada and in USA. As a super fast-growing business, we want you to join our team in Canada and grow with us! There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey!!
Position Description
Reporting to the Founder of Real Fruit Bubble Tea Inc., the Regional Director of Operations is responsible for overseeing the implementation of the company’s organizational strategy, missions, and values through the management and delegation of executive staff across different business functions. The person will also manage the operations of all American locations to ensure that the company missions and values are integrated throughout all Real Fruit Bubble Tea restaurants, and that the quality of the customer experience is maintained.
Duties and Responsibilities
The job involves extensive travel and working on the frontline in the store.
Develop and implement organizational strategies and objectives to further promote the organization’s mission and values.
Establish objectives for the company, and formulate or approve policies and programs in the USA stores.
Plan and allocate material, human, and financial resources to implement organizational policies and programs; establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall personnel planning.
Work with middle managers, directors, or other executive staff to manage critical business functions to ensure smooth operations on all levels.
Co-ordinate the work of regions, divisions, or departments.
Represent the company, or delegate representatives to act on behalf of the company, in negotiations or other official functions.
Foster and promote a positive and caring workplace environment.
Maintain positive working relationships with internal and external stakeholders.
Ensure commitment to and compliance with all applicable laws and regulations in different states in USA.
Expectations of the Successful Candidate
Bachelor’s or Master’s degree in business administration or related field is required
Minimum 5+ years of experience as Executive or in other senior managerial position in a national QSR company
Strong understanding of corporate functions, finance, and measures of performance
Exceptional organizational leadership abilities and public relations experience
Excellent written and verbal communication skills in English; proficiency in Mandarin/Cantonese (written and verbal) is an asset
Entrepreneurial mindset with an innovative and “out-of-the-box” approach to business planning
Annual Salary:
$150,000.00 - $200,000.00
Other Benefit
Bonus Program
Paid Time Off
Insurance coverage
Discounted or free food
Company Events and Retreats
Employment type
Full-time
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