The passion of our people is our greatest asset. LaPlaya Beach and Golf Resort is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. As we provide our guests and members with exceptional service and most memorable experiences, we look for team members who share our core values of Caring, Integrity and Respect.
Unique Hotels attract Unique People. If you are passionate about being your best self, doing the right thing, bringing your natural smile and having fun, then we hope you become a member of our LaPlaya Family.
LaPlaya Beach and Golf Resort is deeply committed to Diversity, Equity, and Inclusiveness:
LaPlaya Beach and Golf Resort encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort.
LaPlaya Beach and Golf Resort is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.
The OFFER:
In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, complimentary meals, Resort discounts, On-Demand Pay - your pay before payday, flexible scheduling, company provided training and certifications, tuition reimbursement and much more.
Come and be a part of the excitement and spend every day in sunny paradise!
Requirements
QUALIFICATIONS
Essential:
Implement on-site activities such as pool and beach games, arts and crafts, movie nights, and scavenger hunts, etc.
Create and update SOPs for new activities and procedures.
Act as the main contact for all vendors and maintain positive relationships.
Maintain knowledge of all recreation offerings and be able to clearly articulate to guests.
Resolve guest complaints to ensure guest satisfaction.
Develop scheduling for resort activities.
Analyze resort activities prices and labor costs to ensure resort activities are priced appropriately.
Help create weekly schedules for team members.
Ensure accurate reservations and booking processes.
Be a proactive seller of resort activities and research potential new resort offerings.
Execute group teambuilding and activities events.
Be an ambassador of all recreation programs.
Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Secondary:
Other duties as assigned.
Education and Experience:
Minimum 2 years of?related experience in event programming and hospitality?
Experience working with kids in a professional and elevated setting is a plus
Retail experience is not required but a plus
Bachelor’s degree in recreation, hospitality, tourism or event planning preferred
Trained in basic first aid and CPR
Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding
Physical Demands:
Ability to perform job functions in outdoor environment with exposure to sun, high temperatures, wind and the ocean.
Ability to stand for extended periods of time.
Ability to squat and bend.
Ability to work long hours as needed.
Ability to lift 25 lbs.
Ability to swim
Mental Demands:
Problem solving at a fact paced, high level to insure guest satisfaction.
Must have a strong business aptitude.
Must be highly organized, detail oriented, able to handle multiple concurrent projects and be able to independently identify and solve key business problems.
Strong attention to detail, accuracy and organizational skills are of the highest importance.
Noble House and La Playa Beach & Golf Resort is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Noble House’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and/or local law.
Salary Description
Hourly
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Hospitality
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