IOU Financial is a leading provider of small business loans in the United States, offering quick access to capital for businesses looking to seize growth opportunities. Our advanced, automated application and approval system accurately assesses applicants' financial realities, with a focus on day-to-day cash flow trends. We provide loans and renewals up to $1.5 million to qualified U.S. applicants within a few business days, with affordable charges favorable to cash-flow management. With our speed and transparency, IOU Financial is a trusted alternative to traditional banks. Our operations are based in metro Atlanta, Georgia, with offices in Montreal, Canada.
Role Description
This is a full-time hybrid role as a Recovery Specialist at IOU Financial. The Recovery Specialist will be responsible for day-to-day tasks related to assisting small businesses in recovering from financial challenges. This includes communicating with customers, implementing additional recovery strategies, managing lien enforcement, and assiting the department head with audits, inventory control and ad-hoc initiatives. While the role is primarily located in Kennesaw, GA, there is flexibility for some remote work.
Qualifications
Strong interpersonal and communications
Ability to lean into conflict and deescalate issues
Ability to empathize and connect with diverse individuals
Excellent problem-solving and critical thinking abilities
Detail-oriented and well-organized
Experience in the financial or lending industry is a plus
Bachelor's degree in a related field is beneficial
Seniority level
Entry level
Employment type
Full-time
Industries
Financial Services
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