Quality Manager

Job Description

Quality Manager

SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to rapidly and precisely match professionals to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent.

Title: Quality Manager

Location: Tampa, FL

Salary: Based on Experience

Work Location: On site

Schedule: Mon-Fri, 8am-5pm

Employment Type: Direct Hire

Position Summary:

The Quality Manager will be responsible for ensuring that all repair processes and procedures meet the requirements set forth by ISO 13485 and ISO 9001:2015 standards. This role involves overseeing the implementation, maintenance, and continuous improvement of the company s quality management system. The Quality Manager will work closely with various departments to establish quality objectives, monitor performance, and drive corrective and preventive actions as needed

Responsibilities:

• Update and maintain the company s quality management system in accordance with ISO 13485 and ISO 9001:2015 standards. This includes a commitment to monitor and analyze QMS performance and report on its effectiveness to top management.
• Manage and conduct the internal audit process with internal quality team members to assess compliance with quality management system requirements and identify areas for improvement.
• Coordinate external audits by certification bodies and regulatory agencies (if required) to ensure timely closure and corrective actions from audit findings.
• Provide guidance and support to staff regarding quality-related processes, procedures, and documentation requirements.
• Lead root cause analysis and corrective/preventive action activities to address quality issues and improve overall process efficiency.
• Collaborate with cross-functional teams to identify quality improvement opportunities and implement best practices.
• Establish and monitor key performance indicators (KPIs) to track quality metrics and performance trends to ensure the organizations quality objectives are met.
• Facilitate training sessions on quality management principles, standards, and tools for employees at all levels as needed.
• Serve as the primary point of contact for customer inquiries related to quality and participate in customer meetings or audits as needed.
• Ensure that suppliers meet the organization s quality and regulatory requirements. This may involve conducting supplier audits and reviewing supplier performance.
• Stay informed about changes in relevant quality standards, regulations, and industry best practices and ensure timely updates are incorporated into the quality management system.
  
  

Qualifications:

• Bachelor s degree or professional certification preferred.
• Minimum of 5 years of experience in quality management roles, preferably in a repair environment.
• Strong knowledge of ISO 13485 and ISO 9001:2015 standards and their application in a repair company setting.
• Experience with quality management system implementation, maintenance, and auditing.
• Excellent analytical skills with the ability to identify trends, analyze data, and implement effective solutions.
• Strong leadership abilities with experience in working with cross-functional teams and driving continuous improvement initiatives.
• Effective communication skills with the ability to communicate complex technical information to various stakeholders.
• Detail-oriented mindset with a focus on accuracy and thoroughness in documentation and process control.
• Proficiency in MS Office applications.
  
  

EOE/ADA

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