Quality Management System Analyst

Group presentation

In the United States, BILSTEIN of America employs approximately 750 extremely focused, driven and passionate employees in four different locations: San Diego, CA, Mooresville, NC, Troy, MI and our only North American production and headquarters facility in Hamilton, OH. This 24/7 facility uses the newest technology to assemble the majority of our shock-absorber production for three separate yet integral production groups - Original Equipment (OE), Aftermarket (AM) and Special Purpose Vehicles (SPV). We work with our customers to provide the right system for the desired ride - from passive monotube shock absorbers to those that are adjustable, we have you covered for the optimal driving experience.

Company presentation

thyssenkrupp is an international industrial and technology company employing around 100,000 people. Across 48 countries it generated sales of €38 billion in fiscal 2022/2023. Backed by extensive technological know-how, the businesses develop cost-effective and resource-friendly solutions to the challenges of the future, mainly in the fields of climate protection, the energy transition, digital transformation in the industry and mobility of the future. Under the thyssenkrupp umbrella brand the company creates long-term value with innovative products, technologies and services and contributes to a better life for future generations.

Your responsibilities

Summary:

The QMS Analyst supports the implementation, maintenance, and improvement of the Quality Management System within the organization. This role involves managing quality documentation, conducting internal audits, and assisting in continuous improvement initiatives. The QMS Analyst works closely with various departments to ensure that quality processes are followed and effectively integrated into daily operations.

Essential Duties and Responsibilities:

• Quality Documentation Management:
  • Maintain and control quality management system documentation, including procedures, work instructions, and records.
  • Ensure that all documents are current, properly formatted, and accessible to relevant personnel.
  • Assist in the development and review of new quality documents.
• Compliance and Standards:
  • Ensure compliance with ISO/TS 16949, IATF 16949, and other relevant automotive standards and regulations.
  • Monitor and implement changes to standards and regulations as needed.
  • Prepare and update documentation to reflect compliance requirements.
• Internal Audits:
  • Conduct internal audits to ensure adherence to QMS procedures and standards.
  • Document audit findings and assist in developing corrective and preventive actions.
  • Follow up on the implementation of corrective actions and verify their effectiveness.
• Support External Audits:
  • Assist in preparing for external audits conducted by certification bodies, customers, and regulatory agencies.
  • Provide necessary documentation and support during external audits..
• Continuous Improvement:
  • Participate in continuous improvement initiatives to enhance quality processes and systems.
  • Utilize quality tools and methodologies such as root cause analysis, 5S, and Lean principles.
  • Support cross-functional teams in identifying and implementing process improvements.
• Training and Support:
  • Provide training and support to employees on QMS procedures and best practices.
  • Act as a resource for quality-related inquiries and issues.
  • Assist in the development and delivery of quality training programs.
• Data Analysis and Reporting:
  • Collect and analyze quality data to identify trends and areas for improvement.
  • Prepare and present quality performance reports to management.
  • Use statistical tools to support quality improvement projects.
• Ensures compliance and safety of all activities within the organization's standards and policies.
• Performs other related duties as assigned.

Your profile

Qualifications & Experience:

• Minimum of 2 years of experience in quality management or quality assurance within the automotive industry.
• Familiarity with ISO/TS 16949, IATF 16949, and other automotive quality standards.
• Experience with quality management software and tools.
• Training as a certified 1st/2nd party ISO 9001 and IATF 16949 auditor is an advantage
• Strong knowledge of customer requirements (e.g. Stellantis, Tesla, Ford, etc.)
• Commitment, initiative and independent way of working
• Strong Business Process organization and structure knowledge
• Competence in key stakeholder management
• Interpersonal skills, good communication skills and enjoy close cooperation in a team and an international working environment
• Very good knowledge of MS-Office (e.g. Excel, PowerPoint) and SharePoint skills
• Proven experience identifying process shortcomings through data analysis and providing recommendations for improvement.
• Experience in designing and implementing Corrective Action in response to non-conformances.
• Excellent written and verbal communication skills and willingness to identify, initiate and drive improvement teams.
• Proven time management, organizational, problem solving and prioritization skills to successfully complete responsibilities in a timely manner.
• Exhibits integrity through fair and ethical behaviors in all activities; maintains accountability for performance.
• Strong attention to detail with well-developed organizational and communication skills.
• Proven experience developing work processes to improve outcomes for the team/customers.
• Enthusiasm and creativity

Education:

• Associate's degree in Quality Management, Engineering, or a related field; Bachelor's degree preferred.