Quality Assurance Inspector

Do you have experience in the energy efficiency industry? If so, apply to join our growing team at CMC Energy! We offer competitive pay rates, comprehensive benefits within 30 days of starting, and much more!

PRIMARY PURPOSE

The Quality Assurance Inspector II is responsible for inspecting projects to validate that prior work was done properly and all cost-effective measures were addressed and helped achieve program goals. This individual will use their training and expertise to provide feedback and recommendations regarding operational successes and challenges with the goal of continually improving quality assurance.

ESSENTIAL FUNCTIONS

1. Perform in-progress, post-treatment and onsite inspections of program-related work completed for participants in energy efficiency programs. This may or may not include residential, commercial, or industrial locations.
2. Verify, evaluate and document the work performed and report findings and recommendations as required. Work may involve data collection both electronically and on paper and data entry in various electronic program-management systems.
3. Identify missed opportunities, as well as deeper measure opportunities if applicable, work performed without benefit and other quality concerns, and develop corrective action plans. Duties may include re-inspection of work that previously required corrective action.
4. Perform quality audits of the installed weatherization measures. Perform diagnostic and safety testing if required.
5. Install weatherization measures such as window and door weather stripping, if required.
6. Assist with the investigation and resolution of customer service issues both on-site and remotely. Perform review of completed energy audit paperwork as needed.
7. Responsible for material inventory and field distribution.
8. Assist with the training of program personnel to improve program delivery and customer satisfaction.
9. Interact with appropriate parties when performing on-site and post inspections. Interface with contractors, vendors, residential customers, multifamily customers and/or commercial property management staff to ensure quality work.
10. Manage supplied inventory materials and company issued equipment.
11. Conduct work in compliance with OSHA and company safety procedures.
12. Perform other duties as assigned.

JOB REQUIREMENTS

1. High school diploma or equivalent required.
2. 2 - 4 years’ prior energy efficiency expertise required. Technical expertise in quality assurance/quality inspection preferred.
3. Relevant industry certifications preferred.
4. Excellent customer service skills.
5. Strong organizational, time management, problem solving and prioritization skills necessary.
6. Ability to work and make decisions independently and to apply knowledge and skills to new situations as needed.
7. Ability to communicate clearly, effectively and appropriately, in both speech and writing, with customers, colleagues, trade allies, managers and clients.
8. Valid driver’s license required and use of personal vehicle may be necessary per location. Compliance with acceptable vehicle insurance levels as outlined in the company policy.
9. Proficient in Microsoft Office Suite.
10. Perform the essential functions and physical demands of the position with or without accommodation.

PHYSICAL REQUIREMENTS

1. Physically active position which includes climbing, balancing, bending, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, typing, grasping, talking, hearing and using repetitive motion.
2. Frequent use of eye, hand, and finger coordination enabling the use of automated office machinery, such as a computer.
3. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
4. Visual capacity enabling frequent use of computer equipment.
5. Heavy work: ability to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

WORK ENVIRONMENT

1. Indoor and outdoor environmental conditions.
2. Atmospheric conditions such as fumes, odors, dust, gases or inadequate ventilation.
3. Sufficient noise where the employee may need to shout.
4. Hazards such as proximity to moving mechanical parts, moving vehicles, exposure to chemicals, exposure to oscillating movements and working in high places.
5. Frequent close quarters such as crawl spaces, shafts, small rooms, narrow aisles or other areas that could cause claustrophobia.

CMC Energy Services, Inc. provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.