ALogix Resource Group

Purchasing Supply Chain Liaison - 20864

No longer accepting applications

Job Description

Primary Responsibilities

  • Responsible for full life cycle of customer purchase orders. (receive, review, approve, process, follow-up, invoice, complete file)
  • Identify and assess customers’ needs to achieve satisfaction
  • Build relationships and trust with customer contacts through interactive communication
  • Handle customer inquiries and provide appropriate solutions with follow up to ensure resolution
  • Manage large volumes of incoming phone calls and emails from internal/external customers
  • Analyze contractual documents, pricing, lead times and tracking of Customer Contracts
  • Liaison between customers and personnel with regard to contract modifications and revisions.
  • Interaction with Sales, Supply Chain/Logistics, and Production
  • Occasional evening or early morning calls to align and coordinate with international customers.

Preferred Qualifications

  • Customer Support experience or experience as a Client Service Representative in a technical setting
  • Ability to multi-task, prioritize, and manage time effectively
  • Strong ability to prioritize competing tasks
  • Exceptional written and oral communication skills
  • Aerospace industry experience, preferred
  • Project Management experience working in cross functional teams preferred
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Purchasing and Supply Chain
  • Industries

    Staffing and Recruiting

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