Property Administrator

The Howard Hughes name is synonymous with an unrelenting passion for excellence. While his achievements in aviation and the silver screen are legendary, it was his investments in real estate that formed the foundation of our company. With passion, determination, and limitless imagination, he built one of the great American empires of the 20th century. At Howard Hughes, we live by our purpose to help people discover new ways of experiencing life - because it’s not just buildings and places that matter, it’s what you do with them that can change the way people live.

We aspire to be the most creatively driven real estate company in the world and we believe in fostering a culture that is built to last by cultivating curiosity and empowering every employee to find their story in this great organization.

Dedicated to innovative placemaking, Howard Hughes owns, manages, and develops award-winning master planned communities, as well as operating properties and development opportunities including: Downtown Columbia®, Maryland; The Woodlands®, The Woodlands Hills®, and Bridgeland® in the Greater Houston, Texas area; Summerlin®, Las Vegas; Teravalis, Phoenix and Ward Village® in Honolulu, Hawaii.

About The Role

We are currently recruiting a Property Administrator for our Summerlin office properties in Las Vegas, Nevada. The Property Administrator is responsible for supporting the Property Management team in the day-to-day operations of our Summerlin area office assets. This position reports to the Senior Property Manager. This position will support the Property Management team in all areas related to Property Administration including tenant communications, work order processes and tenant handbook generation, managing and maintaining tenant billables, accounts payable processes, accounts receivable processes and month end close procedures. In addition, this position will assist with all portfolio wide initiatives as required.

What You Will Do

• Steward of the Summerlin brand.
• Serve as first contact for Summerlin office tenants.
• Monitor/Inspect overall property for building standards, risk management and customer experience.
• Update tenant records including access cards, parking assignments, directory listings and tenant contacts.
• Cultivate customer satisfaction through timely and accurate communication to tenants, tracking of service calls, and accuracy of tenant billables.
• Provide regular tenant communications by preparing tenant memos and delivering monthly newsletters and other marketing materials.
• Utilize digital work order system (currently Angus) to communicate with and meet tenant needs, report property repair requests, interface with the Engineering team and generate/prepare recurring reports.
• Assist with monthly financial reports, forecasts, accruals, annual budgets, compliance and tenant move-in/move-out documentation.
• Become a resource with Coupa and Salesforce applications.
• General administrative functions include, but not be limited to, phone management, filing, supply ordering, mailings, and customer/tenant issue resolution.
• Schedule and coordinate meetings and Tenant social events in partnership with Property Management team.
• Maintain accurate and complete department files and records including lease administration, contracts and Certificate of Insurance control for both tenants and contractors.
• Attend and participate in regular staff and operations meetings.
• Assisting Property Management team with additional projects as needed.
  
  

About You

• High school diploma/GED equivalent; Bachelor’s degree preferred.
• 2-4 Years of customer service experience.
• General knowledge of Property and/or Commercial Office Management.
• First Class Customer Service
• Familiarity with commercial lease documents
• Excellent interpersonal, verbal, and written communication skills
• General understanding of forecasting, budgeting, and expense management
• Work with little supervision
• Handle a dynamic work environment with competing priorities
• A team player who can multi-task and is self-directed
• Exercise sound judgment when making decisions
• Good problem solver/creative thinker
• “Can-do” attitude, pro-active and resourceful
• Proficient with MS Office applications
  
  

This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. Howard Hughes reserves the right to change or modify job duties as necessary based on business necessity.

NOTICE TO THIRD PARTY AGENCIES

Please note that Howard Hughes does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, HHH will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, HHH explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Howard Hughes.