Project Coordinator, Clinical Research

Reimagine the infrastructure of cancer care within a community that values integrity, inspires growth, and is uniquely positioned to create a more modern, connected oncology ecosystem.

We’re looking for a Project Coordinator to help us accomplish our mission to improve and extend lives by learning from the experience of every person with cancer. Are you ready to be the next changemaker in cancer care?

What You'll Do

• Become an expert on Flatiron’s product offerings and provide users with product support on technical, operational, and user/account-related issues, on the phone, via e-mail and/or in person
• Support multiple projects with a focus on delivery of the scope on time, within budget and with a high-quality outcome
• Support Professional Services in their project delivery needs and ensure that all study deliverables are tracked and study documentation is current
• Support Professional Services and Finance by helping monitor project financials, budget tracking and accuracy of invoicing
• Support Professional Services in the creation and maintenance of accurate and current study documentation
• Support Professional Services in raising tasks and product requests to other departments
• Capture minutes/action items during client and internal status meetings
• Support Professional Services with problem/issue tracking and work with the PM/Others to ensure timely resolution
• Provide proactive communication with all stakeholders
• Employees will work the following 8 hour shift (includes a 1 hour break).
• 11:00AM-8:00PM EDT
• Our Support team works holidays on a voluntary or rotational basis
  
  

Who You Are

You're a proactive Professional Services professional with at least 2 years of experience. You're excited by the prospect of rolling up your sleeves to tackle meaningful problems each and every day. You’re a kind, passionate, and collaborative problem-solver who seeks and gives candid feedback, and values the chance to make an important impact.

• You have a good understanding of clinical research (clinic or hospital setting, pharma, and/or biotech sectors) and are eager to learn more about the digital solutions that support clinical research
• You have excellent verbal/written communication and organizational skills
• You have excellent computer skills, public speaking, presentation and teaching skills
• You are proficient with MS Office suite, Word, Excel and PowerPoint and Google Suite products
• You are self-motivated, able to work with remote teams and able to assume responsibility in a professional manner
• You have the ability to work within cross-functional team and manage multiple simultaneous projects
• You are passionate about our mission to improve healthcare through technology
• You share our commitments to diversity, inclusion, and belonging; You are excited to use your skills to optimize quality in new and innovative ways
  
  
  

If this sounds like you, you'll fit right in at Flatiron.

Extra Credit

• You have direct experience with research regulations
• You have worked for a technology company (or have worked directly with software developers)
• You have oncology and/or clinical technology user experience
  
  
  

Where you’ll work

In this hybrid role, you’ll have a defined work location that includes work from home and 3 office days set by you and your team. For more information on our approach to hybrid work, please visit the how we work website.