The main function of a non-IT program manager focused on communication is to develop and implement a standardized internal communication framework that will apply across multiple teams and disciplines, including product, data science, and program management. The goal is to establish a framework that ensures consistent and effective communication across all departments, fostering a culture of transparency and collaboration.
Job Responsibilities
Communication Strategy Development
Develop and implement a comprehensive communication strategy that aligns with organizational objectives and values
Framework Establishment
Establish a standardized communication framework that defines channels, mechanisms, and protocols for various types of communication within the organization
Cross-Functional Collaboration
Collaborate with various departments to understand their communication needs and integrate them into the established framework
Own the organization's editorial calendar that tracks all communications
Training and Onboarding
Conduct training sessions and onboarding programs to ensure that all employees understand and effectively utilize the communication framework
Monitoring and Evaluation
Regularly assess the effectiveness of the communication framework, gather feedback, and make necessary adjustments to enhance overall communication efficiency
Content Development
Create communications. Work closely with content creators to ensure that the messaging aligns with the established framework and organizational goals
Rhythm Ownership
Own the organization's editorial calendar that tracks all communications
Own other mechanisms within the framework, which may include blog posts consolidating information, regular newsletters, PowerPoint decks as pass-down artifacts for managers' team meetings, program review meetings, running a cross-functional project team that plans and executes a twice-a-year internal partner summit
Technology Integration
Explore and integrate communication technologies that enhance the efficiency and effectiveness of organizational communication.
Job Requirements
Bachelor's degree in business administration or a related field
8-10 years of relevant experience required
Experience in executive communication
Tech Savvy: Familiarity with communication technologies
Adaptability: Ability to adapt to changing priorities and navigate through ambiguity
Strategic Thinking: Ability to think strategically and develop long-term communication plans aligned with organizational goals
Collaboration: Strong collaboration and interpersonal skills to work effectively with cross-functional teams
Communication Expertise: Excellent written and verbal communication skills with a keen eye for detail
Change Management: Ability to drive change and implement new communication processes across the organization
Problem Solving: Strong problem-solving skills with the ability to address communication challenges proactively
Project Management: Experience in project management to ensure timely implementation of communication initiatives
Tech-savvy: Familiarity with communication technologies and tools to enhance efficiency
Autonomy: Strong ability to work independently and manage one’s time
Seniority level
Mid-Senior level
Employment type
Part-time
Job function
Project Management and Information Technology
Industries
IT Services and IT Consulting
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