Program Manager

Type: Full time

Role: Program Manager

Location (Onsite): San Jose, CA

Must Have Technical/Functional Skills

• Program management experience using a formal methodology including Agile, scrum, Waterfall
• At least 5 Years of as a Project/program Manager or Scrum Master​
• CSM Certified is nice to have
• Create project plans which includes scope, schedule, cost, quality, organization, communication, staffing, risk and issue management
• Define project plan with Reliability Engineering and Facilities
• Facilitate, attend, scribe and distribute meeting minutes
• Provide cutover weekend coordination and communication
• Drive project execution by monitoring project status, gathering customer responses and needs, monitoring project scope and watching for potential roadblocks
• Reporting & communicate on day-to-day activities to required stakeholders
• Ability to multi-task between concurrent assignments, prioritize effectively, and adapt quickly to changing priorities, assignments, and roles; works well under pressure
• Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
• Relationship-driven with ability to interact with a wide range of individuals
• Creative and proactive problem solver
• Self-motivated with ability to work well in teams and cross-departments
• Ability to thrive in a fast-paced environment
• Organized with strong attention to detail and effective documentation skills
• Motivated to work both independently and in a team setting
• Strong with Confluence, SharePoint, JIRA and MS Office tools

Experience Required

• Impact and influence – In times of high pressure, you listen to different perspectives, evaluate, persuade and carefully shape team's work to deliver truly impactful results.​
• PMP Certification with 1-2 years of working experience as Business Analyst or Developer​
• Knowledge in BI tools (Tableau, PowerBI, Metrics Insight etc.), streaming technologies.
• Ability to multi-task between concurrent assignments, prioritize effectively, and adapt quickly to changing priorities, assignments, and roles; works well under pressure
• Creative and proactive problem solver
• Self-motivated with ability to work well in teams and cross-departments
• Organized with strong attention to detail and effective documentation skills

Roles & Responsibilities

• Oversee project execution by developing and managing detailed project plans, which include scope, schedule, cost, quality, organization, communication, staffing, risk, and issue management.
• Utilize formal project management methodologies, including Agile, Scrum, and Waterfall, to ensure effective and efficient project delivery.
• Facilitate and attend project meetings, scribe and distribute meeting minutes, and provide comprehensive cutover weekend coordination and communication.
• Drive project execution by continuously monitoring project status, gathering customer feedback, and identifying potential roadblocks, while reporting on day-to-day activities to stakeholders.
• Maintain effective relationships with a wide range of stakeholders, ensuring clear and concise communication of project progress and challenges.
• Proactively identify and solve project-related issues, demonstrating creativity and resourcefulness in overcoming obstacles and ensuring project success.
• Effectively manage multiple concurrent assignments, prioritize tasks, and adapt to changing project needs and priorities, ensuring that the most critical tasks are completed first.
• Maintain organized and detailed project documentation, ensuring all project actions, decisions, and changes are accurately recorded and easily accessible.
• Work closely with cross-functional teams, including Reliability Engineering and Facilities, to define project plans and ensure successful project outcomes.
• Identify project risks and develop mitigation strategies to minimize potential impacts on project timelines and deliverables.
• Continuously seek opportunities to improve project management processes and methodologies, ensuring best practices are followed.
• Provide guidance and mentorship to team members, fostering a collaborative and supportive team environment.
• Ensure that customer needs and feedback are prioritized and integrated into project plans and execution strategies.