Program Coordinator

Company Description

Second Chance Society, Inc. is a non-profit organization that is dedicated to helping individuals achieve self-sufficiency and build a brighter future for themselves. Founded in 2001 by Ms. Pat Owen, our organization is committed to providing supportive services and resources to those who have faced difficult times and are looking for a second chance. With our focus on community and collaboration, we are here to help individuals overcome adversity and achieve their full potential.

Role Description

Second Chance Society seeks a highly organized, proactive, and adaptable Program Coordinator to lead program services and operations. The Program Coordinator is responsible for reviewing SCS Hand and ID program applications for enrollment, to include continuous quality assurance, data tracking, and reporting activities.

The ideal candidate will have a keen understanding of social services, ensuring smooth day-to-day operations and effective communication. The ideal candidate will be self-motivated, able to motivate others, and a person who enjoys social interaction and engagement with clients, as well as with staff in partnering agencies.

Responsibilities:

• Conducts client interviews and writes client reports for review and approval by the Executive Director.
• Follows up with clients regarding any issues or matters pertaining to their requests; notifies clients of approval; manages client awards and purchases.
• Conducts job verifications for new client referrals, as needed, and assists in obtaining missing information regarding vocational training or other job-related requests.
• Communicates with Case Managers, as needed, for existing and new client referrals.
• Handles requests from Case Managers and others in the community who request information about SCS’s programs; sets up in-person or virtual meetings with interested agencies.
• Prepares, attends, and participates in oral presentations requested by grantors.
• Attends monthly meetings of the Homeless Providers Stakeholders Council.
• Attends outside resources fairs as available, and as requested.
• Ensures compliance with SCS rules and regulations.
• Performs organizational and program data entry functions, as needed.
• Provides support for annual audits, monitoring visits, etc.
• Performs all other duties as assigned.

Qualifications

Bachelor's degree in Social Work, Public Health, or related field; Master's degree preferred

- Minimum of 3 years of experience in program management or related field

- Nonprofit experience highly preferred

- Strong organizational and time management skills

- Excellent communication and interpersonal abilities

- Ability to work independently and as part of a team

- Proficient in Microsoft Office Suite