Program Coordinator

Robert Half is currently seeking a proactive and detail-oriented Program Coordinator to join our client's team in the West Metro area. This role will be instrumental in enhancing operational efficiency, streamlining processes, and driving organizational success at a strategic level. The ideal candidate will excel in leading high-level meetings and implementing efficient processes to foster growth and operational excellence within the organization.

Responsibilities:

• Develop, implement, and maintain workflows and Standard Operating Procedures (SOPs) to optimize operational processes.
• Implement a comprehensive onboarding process to facilitate new employees' seamless integration into the company.
• Lead leadership and staff meetings, including preparing agendas, documenting meeting notes, and capturing key takeaways.
• Maintain a system to track meeting outcomes and action item status, ensuring regular updates to leadership.
• Update communication lists for product launches and manufacturer price changes to ensure timely information dissemination.
• Collaborate with inside and outside sales teams to oversee RMAs, co-op requests, and other administrative tasks for efficient operations.
• Coordinate, track, and compile monthly job tracking reports to aid leadership in decision-making.
• Manage warranty and co-op claims by liaising with manufacturers to ensure timely resolutions and payments.
• Anticipate future projects and events, providing detailed schedules and updates to internal teams.
• Organize logistics for company events and meetings, ensuring timely updates and detailed schedules to internal teams.
• Enhance and manage social media presence to increase organizational visibility.

Qualifications:

• Proficiency in Microsoft Office Suite, particularly SharePoint, and experience with Smartsheet.
• Strong knowledge of Salesforce or similar CRM systems is required.
• Prior experience with the Entrepreneurial Operating System (EOS) is highly desired.
• 2+ years of experience as a program coordination or similar role, ideally within a manufacturing environment.
• Excellent organizational skills with the ability to manage multiple projects and deadlines effectively.
• Exceptional communication skills, both written and verbal, with demonstrated ability to collaborate across teams.
• Proven track record in project management, from planning through to successful execution.
• Leadership qualities with the ability to take initiative, drive projects forward, and problem-solve effectively.