Production Manager
Client: Murex
Role: Production Manager
Location - New York
Fulltime Role.
Salary Range: USD 120,000 to USD 160,000
client satisfaction and client business objectives
Organize support activities, define and optimize staffing requirements
Ensure availability of suitable support structures at client
Expand usage tactically and strategically through the entire production instance life cycle
Help leverage and expand usage of the company Solution, throughout the client organization
Manage change requests, including staffing, delivery quality and consistency with company standards
Required Skills
Minimum of 8 years of relevant treasury or capital markets IT work experience within client, a competitor, a bank or a consultancy firm
Previous experience as a trusted key point of contact in a client relationship
Proven experience in supervising the delivery of production support for a software vendor, with:
The management of a cross-functional team, and/or
An ability to act as an escalation point and, in this case, to ensure an appropriate response is put in place both at Murex and client, and/or
An ability to anticipate issues/risks and trigger corrective actions (ex-ante) at company and at the client, and/or
A previous experience in managing relationship between stakeholders at banks or hedge funds and external
vendors or system integrators...
Ability To Develop Trust-based Relationships With Client Contacts
Proactively providing them with relevant and fit-to-purpose information and advice
Managing exClienttations and acting with integrity, transparency, and accountability
Reliably following through on what matters to them
Helping them leverage offering to reach their objectives (business or IT)
Role: Production Manager
Location - New York
Fulltime Role.
Salary Range: USD 120,000 to USD 160,000
client satisfaction and client business objectives
Organize support activities, define and optimize staffing requirements
Ensure availability of suitable support structures at client
Expand usage tactically and strategically through the entire production instance life cycle
Help leverage and expand usage of the company Solution, throughout the client organization
Manage change requests, including staffing, delivery quality and consistency with company standards
Required Skills
Minimum of 8 years of relevant treasury or capital markets IT work experience within client, a competitor, a bank or a consultancy firm
Previous experience as a trusted key point of contact in a client relationship
Proven experience in supervising the delivery of production support for a software vendor, with:
The management of a cross-functional team, and/or
An ability to act as an escalation point and, in this case, to ensure an appropriate response is put in place both at Murex and client, and/or
An ability to anticipate issues/risks and trigger corrective actions (ex-ante) at company and at the client, and/or
A previous experience in managing relationship between stakeholders at banks or hedge funds and external
vendors or system integrators...
Ability To Develop Trust-based Relationships With Client Contacts
Proactively providing them with relevant and fit-to-purpose information and advice
Managing exClienttations and acting with integrity, transparency, and accountability
Reliably following through on what matters to them
Helping them leverage offering to reach their objectives (business or IT)
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Marketing, Public Relations, and Writing/Editing -
Industries
Business Consulting and Services, Appliances, Electrical, and Electronics Manufacturing, and Truck Transportation
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