Product Support Branch Manager

Title: Product Support Branch Manager

Location: Watertown, NY

Summary: Direct and coordinate the activities of the branch's Parts and Service departments and Warehouse in order to obtain optimum efficiency, economy of operations and maximum profits; superior customer service skills.

Manage all aspects of parts inventory including purchasing; ordering, shipping, and maintaining correct levels of inventory. Ensure check ins/outs, PM schedules, and work orders are processed within established guidelines

Required Qualifications: High school diploma or equivalent required, plus 5+ years' related manufacturer and/or distributor experience. Prior supervisory/foreman experience, including training, scheduling, managing techs preferred. Technical competence with mechanical functions, specialized equipment repair and service writing; interpersonal skills, computer and systems proficiency required. Bachelor's degree or military training a plus.

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