Product Manager II

Commerce + Ecosystems (C+E) is responsible for enabling and optimizing the end-to-end customer journey on the Microsoft Cloud. C+E’s Ecosystems team helps our current and future customers discover and engage with AI capabilities on the Microsoft Cloud. Serving audiences from students to developers to startup founders, we share a common goal to help these audiences develop the most innovative solutions built on the Microsoft platform.

Within Ecosystems, the Skilling team operates learn.microsoft.com, providing a central platform for individuals to learn, grow, and adopt Microsoft technology. Through this platform, users can access technical documentation, training, Q&A, architectural guidance, and code samples. At Microsoft Learn, our aspiration is to be our customers' trusted way to learn Microsoft, get answers, and connect to community.

Microsoft Learn is looking for a Product Manager II with deep customer empathy who is passionate about community-led learning experiences. This PM will be responsible for helping to evolve our existing solutions and explore new experiences that embrace the future of collaborative learning and Generative AI.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Design and deliver innovative, world-class community-led learning experiences for a global audience, in partnership with key stakeholders
• Evolve our existing Q&A infrastructure to scale for future Gen-AI scenarios
• Collaborate to shape future investments in community-led experiences on Microsoft Learn, in alignment with strategic initiatives
• Work cross-functionally with internal roles including engineering, product management, program management, design, and research, as well as external customers
• Define, drive, and track success criteria and performance metrics, and incorporate them into planning and execution
• You'll start to own a portion of the roadmap for a feature group, and will organize scenario walkthroughs to identify problems
  
  

Qualifications

Required Qualifications

• Bachelor's Degree AND 2+ years experience in product/service/project/program management or software development
• OR equivalent experience.
  

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  
  

Preferred Qualifications

• Bachelor's Degree AND 4+ years of experience in product/service/project/program management
• OR software development
• OR eqivalent experience.
  

Product Management IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until July 26, 2024.

#C+E

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.