“We Power the Magic!” That’s our motto at Disney Experiences Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.
We are responsible for the end-to-end digital and physical Guest and Cast experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, PhotoPass and Merchandise lines of business, which includes Room and Tickets eCommerce and products such as Hey Disney!, MagicBand+, Disney Genie and Disney Genie+.
What You Will Do
Champion the digital experience, advocating on the Guest's behalf, and working diligently to build an outstanding experience for Disney Guests
Responsible for understanding and implementing the digital product strategy for digital product experience(s) for Guest or Cast
Translates the digital strategy into clearly prioritized user stories, business requirements and other product documentation including acceptance criteria and test cases
Assists with developing presentations to share and build advocacy with Executive audiences and partners across the Organization
Leads and maintains feature development and backlog, attending daily scrums to help drive priority decisions and remove roadblocks
Ensures appropriate delivery of product requirements across the development lifecycle, including partnering with design and technology teams to ensure the visual design, content strategy, copywriting and development align to the strategic vision
Contributes to developing the go to market strategy for the digital Guest or Cast experience
Supports the ongoing monitoring product performance, supporting A/B tests and recommending opportunities to enhance the Disney Parks, Experiences and Products Digital Platforms, including mobile apps and websites.
Support with delivery and ongoing maintenance, which may include product build, content configuration and on call collaboration to ensure successful uptime of the digital experience as needed
Required Qualifications & Skills
3+ years of product management (preferably digital product management website/mobile).
Experience in driving ideas and strategy into action.
Knowledge of how to provide leadership across multiple teams, while working collaboratively to delivery a quality product on time.
Experience with technical, user, and business issues in a fast-paced online organization.
Experience working with content management systems and processes that support go-to-market delivery and triage of content, data configuration, and service integration.
Knowledge of how to communicate and influence at an executive level.
Possesses analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project cases.
Proven ability to collaborate with and achieve results through others, plus the ability to build strong and balanced relationships, and the capability to interact within all levels of the organization.
Comfortable working with bi-coastal and international teams.
Experience in iOS/Android release process.
Preferred Qualifications
Previous experience with Disney website/mobile.
Required Education
Bachelor’s degree and/or equivalent work experience
#DISNEYTECH
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Entertainment Providers
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