Product Director

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

We are seeking a Product Director to be accountable for the full end to end lifecycle of portfolio of products, specifically for new strategic clients including vision, charter, planning, requirements, stories, development, testing, integration (FA or partner systems), deployment, usage, adoption, client satisfaction and continuous improvement.

What We Do:

We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 30,000 clients. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 17 countries with about 5,000 employees, First Advantage performs over 100 million screens in over 200 countries and territories annually.

Who You Are:

• You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion.
• As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.
• An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new.
• A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology.
  
  

What You'll Do 

A successful Product Director will work alongside Product leadership to define and communicate the strategic path of both current and future First Advantage products. The Product Director is engaged in the day-to-day decisions regarding product development and product releases, while influencing sales, marketing, finance, analytics, operations, implementation, and senior management to achieve revenue and profit goals. The specific focus of this role is management of First Advantage Integrations, Wellness and Biometrics screening solutions.

They will maximize product reusability and repeatability & focus on revenue growth to enable new logo strategic client acquisitions, improved customer experience & teamwork. This includes new product conception, definition, launch, and post-launch activities, including increasing the profitability of existing products.

• Work closely with Product leadership to plan and coordinate the execution and delivery of data driven business plans and strategies for a portfolio of integration and background screening solutions
• Manage a team of Product Owners to ensure delivery of innovation and customer value through the product development lifecycle
• Collaborate with internal and external stakeholders to formulate, document, and validate tactical, actionable requirements for product development
• Manage roadmap prioritization and appropriate trade-offs regarding implementation issues based upon understanding constraints, dependencies, costs, resources and customer benefits
• Actively measure and analyze existing products for opportunities to innovate and improve
• Integrate performance metrics, usability studies, research and market analysis into product requirements to enhance user satisfaction
• Demonstrate a willingness to experiment, iterate, innovate, and fail quickly
• Collaborate with sales, customer success managers, solution experts, technical experts and partners across multiple functions and geographic locations to ensure product delivery, quality, documentation and presentation of product features and solutions
• Keep abreast of the competitive landscape, industry trends, and digital innovation within the marketplace
  
  

What You May Need to be Successful:

• Bachelor’s Degree in a business or technology field, advanced business degree (MBA preferred)
• People management experience highly desired
• Three or more years related experience in Business Analysis, Product Management or related role, preferably in a global, public organization, including practical agile experience
• Familiarity with product and software development tools, techniques and agile methodologies
• A passionate commitment to user-centered design and development
• Demonstrated success in setting strategy and executing in a matrixed organization
• Ability to conduct and lead project meetings and track progress against stated strategies and timetables
• Strong listening and question-based knowledge gathering skills
• Ability to synthesize and analyze data from a variety of sources, identify issues, draw conclusions, and craft solutions
• Excellent problem-solving, organizational, analytical, and communication skills
  
  

Why First Advantage is Your Next Big Career Move  

First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.

Additional benefits offered to our eligible people include:

• Ability to work remotely with occasional business travel   
• Medical, Vision, Dental, and supplementary benefit plans
• 401k with an employer match, and an Employee Stock Purchase Plan (ESPP)  
• Competitive and flexible Paid Time Off (PTO) and 8 paid company holidays   
• Access to new tech and growth opportunities, and leaders who want to see you succeed!
  
  

What Are You Waiting For? Apply Today!

You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

United States Equal Opportunity Employment:

First Advantage is proud to remove barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.