Product Analyst

About Us: We're hear.com, a tight-knit crew of tech enthusiasts, creators, and innovators dedicated to shaking things up in hearing care. We're not your average company—we thrive on creativity, collaboration, and a passion for making a real impact. Forget the corporate jargon and stiff office culture; we believe in flexibility, growth, and always having fun while doing what we love.

Your Role: As a Product Analyst, you will play a critical role in creating data-driven product solutions. Your responsibilities will include analyzing our products, websites, and rollouts, and generating insightful analyses to better understand our users. You will report back with easy-to-understand data visualizations and clear solutions.

Main Responsibilities

• Data Analysis: Use various tools to extract and analyze data generated by online user activity.
• Data Visualization: Report findings with clear and understandable data visualizations.
• Communication: Communicate insights and provide solutions that yield demonstrable results.
• Collaboration: Work with product and development teams to implement solutions.
• User Understanding: Understand the behavior and expectations of online visitors.
• Trend Awareness: Stay up to date with the latest trends in online marketing and UX design to provide actionable insights.
  
  

Skills And Experience

• Educational Background: B.S. in Marketing, Economics, Statistics, Computer Science, or a related field.
• Analytical Experience: Experience in analyzing data and producing comprehensive reports.
• Web Analytics Expertise: Proficiency with major web analytics tools, particularly Mixpanel, Google Analytics, and Google Tag Manager.
• Technical Skills: Working knowledge of front-end coding (HTML, CSS, JavaScript).
• Experimentation Knowledge: Understanding of experimentation concepts and statistical methods.
• Communication Skills: Strong verbal and visual communication skills to present and explain insights.
• Attention to Detail: Excellent critical-thinking skills, attention to detail, and accuracy.
• CRO and UX Knowledge: Familiarity with current standards and best practices for CRO, UX, accessibility, and the web.
• Interpersonal Skills: Ability to work effectively with people in engineering, marketing, and creative fields.
• Growth Mindset: Fierce interest in personal development, self-improvement, and continuous learning.
• Nice to Haves: Experience with tools/platforms such as Mouseflow, Crazyegg, Jira, Trello, and Salesforce. Familiarity with on-site testing platforms (Optimizely, Google Optimize) is a plus.
  
  

Why You’ll Love Working With Us

• Global Vision and Growth: Be part of a company with a long-term vision and robust growth trajectory.
• Customer Impact: Work with happy and grateful customers every single day.
• Creative Environment: An open-minded and international working environment that fosters creativity.
• Growth Mindset: Access to courses, conferences, and more to support your continual learning and development in an innovative, fast-moving company.
• Autonomy and Responsibility: Enjoy a high degree of autonomy and responsibility from day one.
• Unique Culture: Innovative, driven, and family-like work culture.
• Hybrid Schedules: Enjoy the flexibility of working Monday and Friday remotely and 3 days in our beautiful office in Coral Gables, Florida.
• Excellent Benefits: Full medical, dental, vision, open PTO, paid company holidays and sick time, paid parental leave, and matching 401K program.
• Great Perks: Weekly lunch, a fully stocked kitchen, and a small, close-knit team that values ownership and collaboration.
  
  

At hear.com, we're not just shaping the future of hearing care; we're redefining it. Join us in our mission to help everyone hear well to live well.