Product Administrator

Company Description

For 30+ years Fortessa Tableware Solutions, LLC has been an integrated designer, developer, and marketer of high-quality tableware. We design and source the dinnerware, flatware, glassware and serveware selected by the top foodservice professionals worldwide and preferred for home entertaining.

Our products are found in over 80% of Forbes four- and five-star hotels in North America; it’s clear that we do business with those who expect (and deliver) the best.

We are recognized for innovative design, industry leading manufacturing standards, and an uncompromising commitment to customer service. We are passionate about our values, our people, and our products. We value work/life balance, creativity, collaboration, and making a difference in the community.

We are looking for an organized, energetic, and enthusiastic Product Administrator with at least 1-2 years of relevant experience in a fast-paced administrative, marketing, project management, product development, or similar environment.

*This is NOT a remote position; it is hybrid and working regularly from our corporate office is expected*

Job Description

The Product Administrator position is an administrative support role, primarily managing inbound and outbound sample requests, assisting the Product Development team in product and packaging sample reviews, assisting with presentations, and tracking data points as required, as well as assisting in projects as assigned.

ESSENTIAL RESPONSIBILITIES/DUTIES:

• Manages inbound and outbound sample requests and catalog activity on Smartsheet tracker.
• Own physical inventory of samples; unpacking, organizing, cataloguing samples ranging from first concept to ‘top of production’.
• Assists Product Development team in product and packaging sample reviews at both development stages and ‘top of production’ final inspections. Organizes review sessions with original reference samples for comparison as appropriate. Documents team’s feedback on samples to provide to Factory.
• Creates Product Development presentations for internal new product meetings and pitches to customers as collateral is needed.
• Assists in maintaining weekly accuracy of ‘Product Development Projects’ Smartsheet tracker among other New Product data points Product Development team owns.
• Documents repeatable processes by creating Standard Operating Procedures (SOPs) and other forms of documentation that will benefit department ease of doing business.
• Prioritizes and manages own workload via Asana to-do list while taking ownership of deadlines across multiple projects in a fast-paced environment.
• Proactively communicates verbally and in writing, following up with stakeholders to ensure deadlines are met. Troubleshoots product development issues and takes ownership to ensure project completeness.
• Demonstrates a clear understanding of the relation of brands as they pertain to each business unit, products alike and marketed.
• Displays strong understanding of industry competition.
• Detailed understanding of item set up, systems and product details to ensure part number database is complete and accurate.
• Pays close attention to detail with all types of communications, documentation, and project deliverables.
• Takes initiative to meet deadlines and schedule necessary meetings with team members to ensure follow through on project completeness.
• Assists in projects as directed by the Senior Director of Product.
  
  

Qualifications

• Strong proficiency with Microsoft Office Suite, particularly with Excel.
• Demonstrated project management and organizational skills; must have the ability to manage multiple priorities and shift gears at a moment's notice.
• Exceptional communication and collaboration skills for internal partnerships and external relationship building.
• Self-motivated, confident, energetic, thrives in fast-paced environment.
• Keen attention to detail, inquisitive, meticulous, and time conscious.
• Able to physically lift up to 30 lbs., unbox product samples which requires standing for long period of time, as well as transporting, setting up and storing samples accordingly.
  
  

Additional Information

• Position open to all US residents legally authorized to work in the US.
• Hybrid position that requires regular presence in the office.
• Full-time position (40-hour work week).
• Prioritized consideration will be given to local candidates within the DC/Maryland/Virginia area.
• All your information will be kept confidential according to EEOC guidelines.
  
  

We look forward to hearing from you!