The Private Client Relationship Officer reports directly to the Private Client Manager. The Private Client Relationship Officer proactively supports and expands existing client relationships through independently identifying and developing new Business & Consumer Banking relationships through activities that primarily target prospective high-net-worth clients. Banking products and services supporting client relationships include interest-bearing and non-interest-bearing deposit account products complemented by a full suite of treasury management and payment processing services to support the financial management needs of both consumer & business clients. Where appropriate, the Private Client Relationship Officer will support the borrowing needs of consumer & business relationships by referring clients to the Bank’s C&I, CRE and residential lending resources. Private Client Relationship Officers will deliver “white glove service” to deepen client trust & loyalty by creating a seamless experience across all touchpoints while providing the right service or product to meet individuals’ needs.
Identify new business and consumer client prospects
Leverage all COIs to increase business and consumer banking opportunities
Responsible for the attainment of non-interest and interest bearing deposits
Attainment of assigned deposit goals
Work independently to develop new client relationships
Coordinate with related departments to review client situations and determine appropriate products and services to offer and to deliver an integrated and seamless experience for high-net-worth clients
Build a quality external network of business and consumer relationships within targeted markets
Provide end-to-end comprehensive guidance and banking solutions to clients by uncovering their consumer and/or business priorities and matching them with financial solutions to meet their needs
Stay abreast of changing trends that impact applicable markets served by potential clients and translate those trends into opportunities
Provide extensive personalized service to clients to address all applicable banking needs
Establish exceptional rapport with clients to identify needs and opportunities, present product solutions, overcome objections and close the sale by asking for the business
Participate in community activities that match clients’ interests and allow for opportunities to expand business and personal relationships
Represent the bank at various civic and community functions to enhance its image and develop additional business with clients
Work closely with new and existing business and retail clients to understand their financial needs, forging trustful relationships
May assist with the development of new business by participating in client and/or prospect calls and presentations
Establish relationships with high-net-worth clients to monitor financial situation and identify client needs resulting in new sales opportunities
In the performance of respective duties, must maintain knowledge of and ensure compliance with Bank Secrecy Act regulations and all other regulatory, security and bank policies
Achieve outstanding performance by providing superior relationship banking and the “white glove” client experience
Complete any additional duties assigned by the Private Client Manager
Bachelor's degree (B. A.) or equivalent
Minimum of three to five years related experience or equivalent
Proven success in consultative outside sales in financial services, business-to-business sales, or small business banking
Is passionate about outside sales and enjoys spending time prospecting
Self-motivated to enhance existing relationships and exceed sales goals
Able to analyze financial conditions and needs of clients and industry trends
Can understand and interpret financial statements and cash flow analysis
Has excellent communication skills and demonstrated leadership ability
Strong listening and client experience skills; skilled in making outbound calls
Ability to effectively engage with clients and identify needs to enhance the client relationship
Ability to problem solve and provide solutions to client issues
Desire to build strong relationships with teammates, business partners and specialists through collaboration
Self-motivated, confident and the ability to multitask effectively
Well-developed negotiation, project, and account management skills
Creative, flexible, and innovative team player
Commitment to excellence and high standards
Ability to work with all levels of management
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance and Sales
Industries
Banking
Referrals increase your chances of interviewing at Kearny Bank by 2x