The Police Dispatcher assists with the activities of the security operations center for the University of South Carolina’s Division of Law Enforcement and Safety. In addition to receiving 9-1-1 calls in the security operations center and handling the dispatching of police resources to respond to emergency and non-emergency calls for service, the police dispatcher also plays an integral role in providing real-time investigative and logistical support to law enforcement officers that are responding to in-progress crimes and other incidents. Additionally, the police dispatcher monitors an array of on-campus alarm systems and determines the appropriate response to alarm activations. Exercising high levels of attention to detail, accuracy, and confidentiality, the police dispatcher utilizes a variety of law enforcement-sensitive communications systems and databases in a timely manner.
Minimum And Additional Requirements
High school diploma or GED and 2 years call center or customer service experience utilizing voice communications system or central switchboard operations. An associate’s degree in a technical communications discipline may be substituted for the required experience. Must currently possess 9-1-1 certification (or similar public safety communications certification) or possess the ability to obtain such certification(s) within the first 2 years of employment.
Additional Comments
Knowledge of keyboarding and be accurate in communicating electronically.
EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV /AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Seniority level
Entry level
Employment type
Full-time
Job function
Other, Information Technology, and Management
Industries
Government Administration
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