Police Aide - Multiple Departments- Phoenix Police Department

About This Position

Are you ready to make a difference in your community and Rise to Serve? Join us in making a positive impact to ensure safety, uphold justice and become a proud member of the Phoenix Police Department family! The mission of the Phoenix Police Department is to build and foster strong relationships with the community through our outreach and engagement, while adhering to the highest standards and traditions of the Phoenix Police Department.

Join the ranks of the Phoenix Police Department as a Police Aide and become an integral part of our mission to serve and protect the community. We are actively seeking dedicated individuals to fill essential roles within our department. As a Police Aide, you'll play a crucial role in the day-to-day operations, serving as the first point of contact for citizens and ensuring the smooth functioning of our precincts and bureaus. Your clerical duties will contribute directly to maintaining law and order, making a tangible difference in the lives of those we serve. Responsibilities will vary based on the bureau and Police Aide specialty needed.

Responsibilities Of The Position May Include

• Answering routine inquiries and guiding individuals to appropriate resources or authorities.
• Rapidly responding to both standard and urgent inquiries, whether in person or via telephone, ensuring swift assistance in all situations.
• Collaborating seamlessly with the public and fellow City employees, fostering a cohesive and supportive environment.
• Diligently overseeing the maintenance of our precinct vehicle fleet, guaranteeing operational readiness for every shift.
• Precisely inputting data and information from various sources, crucial for accurate and insightful reporting.
• Meticulously managing departmental supplies and equipment, ensuring essential resources are readily available.
• Safely transporting police vehicles between maintenance facilities and briefing stations, facilitating seamless operations.
• Seeking guidance from supervisors on non-routine matters, ensuring clarity and adherence to departmental protocols.
• Transporting reports and other paperwork to division headquarters.
• Extending courteous greetings to citizens and adeptly managing diverse customer situations with professionalism and empathy.
  
  
  

SALARY

Hiring Range: $16.47 to $22.08 per hour.

Pay Range: $16.47 to $20.02 per hour.

Pay Range Explanation

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
  
  
  

Benefits

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi
  
  
  

For more details, visit: Unit 003 Benefits

Minimum Qualifications

• Demonstrated ability to perform routine clerical work and six months of public contact or customer assistance experience.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found here .
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Positions in the Police Department must meet the background standards that are appropriate to non-sworn positions. The general factors for disqualification are listed here .
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here .
  
  
  

Preferred Qualifications

The minimum qualifications listed above, plus:

• Experience using Microsoft Office.
• Experience staffing a reception desk and answering a multi-line telephone system.
• Experience working / volunteering in a law enforcement environment.
  
  
  

RECRUITMENT DATES

Recruitment closes July 8, 2024. All materials must be received by 11:59 p.m. on this date.

This recruitment and any interview process as a result of this recruitment may be used by multiple hiring managers and multiple departments throughout the City to fill any related current or future vacancies; other recruitments and appropriate eligible lists may also be considered.

How To Apply

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix .
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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700 .
  
  
  

REFERENCE

Police Aide, JC:62180, ID# 53680, 6/28/2024, 3 mos, BL, Benefits: 003

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.