We are looking for a Line Manager to manage two Platform teams (Subject Matter Experts, Delivery & Implementation) across two Government Programs.
This role will assume project management responsibility for ongoing and new work performed by both platforms, and continuously work to improve platform operations. This person will act as a representative of the Prime Contractor for Government Programs and Platform personnel.
Success in this role looks like having a pulse on all operations within the two Platforms, and leveraging expertise in implementing EHR systems to maximize outcomes for the Government Programs.
This person should be able to inspire and empower Platform team members to deliver against their respective priorities and KPIs, drive work independently, prioritize responsibilities and develop informed recommendations.
Job Responsibilities
Manage Platform work, adopting project management responsibility for Platforms
Track progress against Platform work by maintaining a common backlog for each Platform, managing dependencies appropriately
Support management of demand intake for each Platform by helping platform receive new service requests from Government
Continuously improve Platform operations and optimize outcomes for Government Programs
Promote knowledge sharing and address challenges within Platforms
Foster a deeper understanding of each Platform's role in contributing to overall operational success
Proactively identify opportunities for improving use of Platform personnel, tools, and resources to optimize outcomes for Government Programs
Leverage deep expertise of EHR implementation to optimize Platform performance
Facilitate communication between Platforms, Government Programs and the Prime Contractor to ensure alignment with Program priorities and visibility across operations
Provide input on the prioritization of platform work and support Platform capacity allocation decisions in partnership with Government Programs
Leverage a deep understanding of EHR implementation, Government Program needs and Platform capabilities to ensure current and future Program needs are met
Facilitate seamless communication and information sharing between Platforms and Government Programs, elevating obstacles or risks for input from Government Programs or The Prime Contractor appropriately
Act as first point of contact for each Platform for both Platform personnel and Government Programs
Act as a representative of the Prime Contractor for all stakeholders
Perform special projects and/or other duties as assigned or required
Proficient computer skills: Excel, PowerPoint, Teams
U.S. citizenship and ability to get Common Access Cards (CAC) clearance
Key Competencies
Prior experience in Deployment/Delivery of Operational Medicine preferred, with experience in Medicine (e.g., nursing, informatics) also viewed favorably
Knowledge of government policies and procedures related to product development and deployment
Strong project management skills
Ability to hold others accountable and push back when necessary
Meticulous attention to detail and follow-through is a must; performs tasks with high degree of accuracy, efficiency, and timeliness
Excellent organization and time management skills; ability to meet deadlines
Ability to handle competing priorities and work effectively in a challenging, fast-paced environment
Ability to work independently, set priorities, plan workflow, and take initiative
Ability to team with others and to persuade effectively, influence and negotiate, as appropriate
Strong interpersonal and communication skills to develop effective working relationships with P latform members, Government stakeholders & t he Prime Contractor , while demonstrating a positive, personal and professional image; highly responsive
Project self-confidence, authority, and enthusiasm
Flexible, positive team player
Ability to handle difficult situations with poise and tact, maintain confidentiality at all times, and exhibit good judgment
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Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status ").
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