Plain Language Technical Writer

Note - Preference will be given to candidates who have been a member of the Plain Language Community of Practice for at least a year

Role: Plain Language Technical Writer

MUST HAVE Plain Language writing according to Federal guidelines

Job Summary: Looking for Plain Language Writer (and Behavioral Insights Specialist) for an Unemployment Insurance Modernization

Job Description: Looking for a dynamic contractor/consultant to review customer communications to ensure they meet the Plain Writing Act of 2010, which is a federal law ensuring that customer communications are clear, concise, and understandable. The project's overall objective is to replace the existing mainframe system and other components [web portals, EDMS, etc.] with a commercially available solution built on a modern technology platform.

Client Situation: The project is being done in two phases - 1) underway and running through July 2025 then 2) will start in the Fall of 2024 and run through 2026/2027. Work may be somewhat sporadic throughout the timeframe.

Job Description: This role involves reviewing and rewriting customer-based computer screens, correspondence letters, texts, etc., into Plain Language as defined by the Plain Writing Act of 2010. This legislation applies to both paper and electronic letters, publications, forms, notices, and instructions.

Plain Language Has

• Reader-centered organization
• Design features [headers, lists, tables)
• Short sentences/paragraphs
• Pronouns
• Active voice/verbs
• Less jargon/fewer acronyms