Photography Operations Manager

Job Description

Company Intro

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

The Role

At CoStar Group, the Photography Operations Manager plays a critical role in supporting our residential photographers that capture media for the Homes.com and Apartments.com products. Reporting to the Director of Operations, we are looking for an Operations Manager who will lead and inspire a team of world class photography coordinator and dispatchers. This individual’s mandate will be to ensure timely delivery of residential media on the Homes.com and Apartments.com platforms. They will need to bring a strong operational mindset and leadership to the position. This role will be based out of our Richmond, VA office.

Responsibilities

• Lead a team of photography coordinator and dispatchers with a strong operational mindset to ensure individual metrics and quality standards are being met.
• Recruit, coach and develop photography coordinator and dispatchers that are responsible for booking and scheduling client photo shoots, to drive success.
• Create and lead on-boarding and training programs that focus on driving integration of new team members and the on-going development of associates.
• Ensure operational metrics are being met by teams and provide feedback to the team.
• Strategize to overcome operational challenges and provide on-going and real time feedback to team members.
• Create a team whose culture is hyper focused on excellent client services and efficiency for our photography team.
• Focus on continuous improvement of workflows and processes to drive optimization and innovation.
• Collaborate with Photography, Product, Research, and IT departments to deliver the most accurate data possible on behalf of our customers.
  
  

Qualifications

• Bachelor's degree from an accredited, not-for-profit University or College. Master's degree preferred.
• A track record of commitment to prior employers.
• 5+ years of experience leading teams (10) against deadlines and deliverables.
• Experienced at building teams and operational metrics.
• Proven track record driving accountability with individual contributors in a metric driven organization.
• Demonstrated ability to operate in fast paced environment with high creative and delivery standards.
• Able to communicate effectively with software engineers to build systems to maximize efficient workloads.
• Ability to collaborate across functional areas to deliver assignments, including sales, customer service and IT.
  
  

What's In It For You?

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

Our Benefits Package Includes (but Is Not Limited To)

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Virtual and in person mental health counseling services for individuals and family
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center
• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
  
  

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply.  However, please note that CoStar Group is not able to provide visa sponsorship for this position.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing