Photography Manager [75217]

**You do not need Photography experience but Management experience of employees and KPI's/metrics

**Must have a Bachelor's Degree

**Must have a Valid Drivers license

As a Photographer Manager, you will lead a dynamic team of 8-10 photographers. This role combines leadership, technical expertise and exceptional customer service to ensure our clients receive top-notch media for their residential homes, including virtual tours, schematic floor plans and photography. As a Photography Manager, you will be responsible for ensuring our photographers always meet both appointment deadlines and quality standards. The ideal candidate will possess a keen eye for detail, strong technical skills, and excellent communication abilities to effectively manage remote teams. This role will work closely with clients, sales, logistics and the broader photographer department. This role is an in-office position, within the respective market.

RESPONSIBILITIES

• Lead and manage a team of 8-10 photographers providing guidance, support, and feedback to ensure high-quality performance and adherence to company standards.
• Develop and implement efficient workflows optimizing output while maintaining quality product and service.
• Conduct regular quality audits on all media to ensure accuracy, completeness, and adherence to brand standards. Provide feedback and coaching to photographers as needed.
• Maintain a high level of customer satisfaction by promptly addressing any inquiries or concerns from clients and providing exceptional service throughout the process.
• Review KPI and scorecard performance regularly to identify key areas for improvement.
• Frequent travel within your region, and some travel to the Richmond, VA office is required.

QUALIFICATIONS

• Bachelor’s degree from an accredited, not-for-profit University or College
• 3-5 years’ direct operations management of 6+ employees, remote management experience required.
• Exceptional communication skills and ability to motivate and engage remote teams effectively.
• Strong attention to detail and commitment to maintaining high standards of quality and accuracy.
• Expertise in analyzing and interpreting KPIs and performance metrics.
• Candidates must possess a current and valid driver’s license.