The Pharmacy Consultant, Clinical Services is responsible for building and maintaining relationships internally and externally with customers and related partnership groups and organizations. In addition, the Pharmacy Consultant provides consultation coaching, training and education to customers partnering in clinical program execution to help ensure greater adoption and utiliztion, success and outcomes for their patients and pharmacies. The Pharmacy Consultant will report into the Vice Presidnt of Commerical Operations for RedSail’s Network Services Business Unit and work cross functionally with Sales, Operations, Marketing, Product Development and Training.
Key Duties
Actively participate in national and regional meetings of professional and industry pharmacy organizations with communication of issues, trends, and future vision of the profession to the appropriate members of the RedSail Technologies team.
Pharmacy organization and industry meeting liaison and contact.
Serve as a pharmacy and clinical services expert/liaison and articulate the company’s solutions, services and program offerings to customers.
Provide knowledge and expertise on pharmacy industry best practices, workflow and service offerings.
Provide Demonstrations of solutions and workflow processes to customers and partners
Provide RedSails software and product development teams clinical input into the development and enhancement of features/functionality
Continuous Improvement efforts for both customers and internal teams
Lead Customer Coaching and Consultative Clinical Calls
Mentoring and Leadership for pharmacy related interns/residency programs
Assist in training and development (internally and externally)
Identify opportunities for workflow and or software utilization improvement and provide insights to customers.
Serve as a source of industry and professional information, and offer guidance as requested, to the executive committee, product management teams, sales, account managers, and others.
Serve as a communication resource when the peer-to-peer relationship is critical to customers.
Maintain open communication related to industry issues, news, and trends with a peer(s) across business units of RedSail Technologies.
Works closely with the Marketing & Sales Department to ensure appropriate communication with RedSail Technology customers. .
Attends and participates in relevant industry events and conferences, to provide sales support, discover market trends, and be available to existing customers.
Clinical information resource as applicable
Education/Training
Graduate of Accredited College of Pharmacy
Pharmacist License in good standing
Minimum 2 years of applicable experience
Experience in both community/retail and long-term care pharmacy preferred
Required Work Experience/Skills
Strong business acumen and analytical skills.
Ability to collaborate with customers and organizations at many different levels.
Leadership skills to manage projects across teams and departments.
Problem solving and good judgment.
Excellent oral, written communication, and presentation skills.
Ability to work independently and in team setting
Ability to present ideas and information clearly and influence others.
Preferred Work Experience/Skills
Advanced understanding of all types of pharmacy practice, LTC, Retail, Specialty, etc.
Advanced understanding of Pharmacy laws and regulations
Advanced knowledge of Pharmacy workflows in all practice settings
Advanced understanding of Pharmacy Business practices and ancillary business opportunities in pharmacy.
Experience working with PioneerRx and/or QS/1 Software platforms
Intermediate knowledge of interactive opportunities with pharmaceutical manufacturers as they relate to RedSail pharmacies
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Software Development
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