Performance Center Manager - Remote | WFH
Performance Center Manager - Remote | WFH
Get It Recruit - Hospitality
Georgia, United States
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Job Title: Performance Center Manager (PCM)
About Us
We are a leading provider of care coordination services, specializing in support for those who serve others. Our comprehensive program offers expert care across various domains, including behavioral health and career development. With over a decade of proven success, we deliver practical, preventative, and integrated care coordination to both private and public sector employers. Our services support clinical tele-behavioral health, holistic wellness, navigational advocacy, and family stability, helping individuals thrive in their careers and personal lives.
Position Overview
As a Performance Center Manager (PCM), you will serve as the primary point of contact for all local program management matters at your assigned installation. You will act as a liaison for installation community human performance, resilience, and outreach activities, including planning, coordinating, conducting, and evaluating the effectiveness of training events, content delivery, and capabilities briefings.
Key Responsibilities
If you're passionate about supporting those who serve others and have the leadership skills to drive our program forward, we encourage you to apply for this rewarding position.
Employment Type: Full-Time
About Us
We are a leading provider of care coordination services, specializing in support for those who serve others. Our comprehensive program offers expert care across various domains, including behavioral health and career development. With over a decade of proven success, we deliver practical, preventative, and integrated care coordination to both private and public sector employers. Our services support clinical tele-behavioral health, holistic wellness, navigational advocacy, and family stability, helping individuals thrive in their careers and personal lives.
Position Overview
As a Performance Center Manager (PCM), you will serve as the primary point of contact for all local program management matters at your assigned installation. You will act as a liaison for installation community human performance, resilience, and outreach activities, including planning, coordinating, conducting, and evaluating the effectiveness of training events, content delivery, and capabilities briefings.
Key Responsibilities
- Leadership and Management:
- Lead and direct the team assigned to your Performance Center (PC)
- Provide first-level administrative, logistic, operations, and personnel management
- Ensure quality control of all Master Resilience Trainer - Performance Experts (MRT-PEs)
- Administer critical local Performance Center activities, including performance evaluations, salary reviews, bonus processes, and recognition programs
- Relationship Building and Coordination:
- Develop strong relationships with local installation leadership
- Plan, prepare, execute, and evaluate resilience education, performance training, and community outreach activities
- Participate in local installation councils, unit operation meetings, and community-based events
- Serve as the primary local installation point of contact for Master Military Resilience Trainer (MRT) Level 1 training
- Quality Assurance and Professional Development:
- Ensure quality control and continuous evaluation of MRT-PEs
- Oversee MRT progression to higher instructor levels
- Manage training presentation rehearsals and address curricula gaps
- Maintain all related records and reporting requirements
- Strategic Planning and Growth:
- Develop and implement annual installation course delivery and training event schedules
- Participate in strategy and growth activities, including solution development and proposal creation
- Contribute to business development initiatives
- Bachelor's degree from an accredited institution (minimum requirement)
- Completion of Master Resilience Training Course (Level 1) required (can be completed after start of employment)
- Ability to obtain NACI clearance
- Prior military leadership experience (Company level leadership desired, either as an Officer or Non-Commissioned Officer)
- Excellent communication and interpersonal skills, with the ability to represent the program to senior-level leadership
- Proficiency in using general office equipment and technology
- Strong organizational and time management skills
- Ability to work under pressure and meet deadlines
- Willingness to travel periodically (up to 25%) in support of program requirements
- Remote work opportunity
- Occasional lifting of up to 10 pounds may be required
- Standard office equipment usage, including computers, phones, and related devices
If you're passionate about supporting those who serve others and have the leadership skills to drive our program forward, we encourage you to apply for this rewarding position.
Employment Type: Full-Time
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Research, Analyst, and Information Technology -
Industries
Human Resources Services
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