Patients Account/Benefits Clerk

MHMR Concho Valley - MHMRCV (Concho Valley Center For Human Advancement) has an open position.

GENERAL DESCRIPTION: This position assists with verifications of insurance coverage and pre-certification. Is able to help review patient account files and ensure their accuracy and completeness; receives and answers all billing-related inquires. Follows-up on patient accounts from date insurance claims are billed to receipt of payments. Completes annual financial assessments and routinely reviews to update patient accounts to correct financial status. Completes initial financial assessment for intake. Determines amount of patient's responsibility after third party payment, discusses financial matters concerning balances offering financial arrangements to patients upon admission, as well as outstanding balances upon discharge. Refers delinquent accounts to accounts manager for collection of balances. Receives and reviews past due bills and follow-up documents; contacts patients and/or third-party payer organizations to secure payments or arrange alternative settlement plans; identifies problem delinquencies and recommends their disposition; prepares and maintains collection-related records. Mail out billing statements. Assist clients with TANF, Medicaid and SSDI/SSI applications. Must be willing to be mobile and flexible. Performs other duties as assigned.

EDUCATION: Bilingual (Spanish/English) preferred. Familiarity with claims processing and health related account and collection work. Graduation from a standard senior high school or equivalent required, supplemented by courses in business administration is preferred. Experience and education may be substituted for one another.

LICENSE/CERTIFICATION: Valid Texas driver's license and must be insurable on the Center's insurance.

KNOWLEDGE SKILLS AND ABILITIES REQUIRED: Demonstrates working knowledge of medical billings, third party reimbursement, Blue Cross, Medicare, Medicaid and commercial insurance coverage required; effective interpersonal and verbal communication skills to interact with providers, patients and insurance companies; displays basic knowledge of insurance verification processes; problem solving; organizational and time management skills; customer service oriented; skills in maintaining information as highly confidential, and strong computer skills. Must be able to multitask and meet deadlines.

SHIFT: Monday through Friday, 8:00 a.m. to 5:00 p.m.

Application Procedures

All applicants applying for positions at MHMRCV, please select "Apply On Company Site", then follow the steps and attach resume.

For questions, please email Jobs@mhmrcv.org.

CLOSING DATE: Open until filled.

Convictions related to any sexual assault, aggravated assault, drug related offense, murder, theft, battery, or any other crime involving personal injury; injury to a child, elderly individual, disabled individual, or threat to another person; abandoning or endangering a child; and aiding suicide, may make you ineligible for employment in positions, in direct contact with consumers of MHMR Services for the Concho Valley. The names of all prospective employees are cleared through the Texas Department of Public Safety to determine the existence of such records. Falsification of the application for employment is grounds for dismissal. Ask the personnel office for further information. For insurance purposes, driving records will be checked on all employees that are required to drive as stated in their position description. If an employee is determined to be uninsurable, employment may be dismissed.

It is the policy of the Center to create and maintain a safe, calm, and secure environment with supportive care, a system-wide understanding of trauma prevalence and impact, recovery and trauma specific services, and recovery-focused, consumer-driven services that applies to all staff, volunteers, contracted providers, and community partners.

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