Patient Service Coordinator

Overview

The VNA Health Group

A proud past. A compelling future.

A future that includes you.

For over 110 years, the VNA Health Group has served the needs of home health and hospice patients in our communities. In that time, we’ve grown to become an organization of 2500 dedicated employees in three states, a leader and innovator in health care, and an award-winning organization. For the last three years, we’ve been a certified Best Place to Work ®, we’ve been recognized by Fortune Magazine as a top provider for aging services, and many of our leaders have been awarded with distinction for their contributions to health care.

As a VNAHG employee, you’ll not only be joining a winning organization, but one that will help you achieve your personal and professional goals.

• Our tuition reimbursement program will assist you getting that degree you’ve always dreamed of.
• Our Continuing Education programs will keep you current, with learning and certifications to help you master your profession.
• Our online learning system will provide knowledge at your fingertips, anytime, anywhere.
• Our Employee Referral programs give you the opportunity to recruit trusted colleagues and receive cash rewards for doing so.
• Our recognition programs provide that much needed “thank you” for doing a job well done.
• Our 403B and 401a retirement plans will help you plan for your future.
• Our leadership fosters a culture of support, while giving you the freedom to bring your best self to work every day.
  
  

We are currently looking for a Patient Service Coordinator to join our team at our office in West Orange, NJ. This position would be responsible for scheduling all visits based on patient’s needs and running reports in HCHB computer program and maintaining ongoing communication with clinicians, patients and patient care directors.

Responsibilities

• Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers
• Schedules and reschedules all visits based on patients’ needs
• Runs reports including productivity, case count and missed visits
• Answers all staff related calls and refers clinical questions to Level 3 and Patient Care Director
• Works closely with Reimbursement to review list from private pay/managed care
• Adheres to the organization’s policy in regards to absenteeism and appearance
• Omission of specific duties does not exclude them from this position if the work is similar, related or a logical assignment for this position
  
  

Qualifications

• High School Diploma/GED required; Associate or Bachelor’s degree a plus
• 2-3 years’ office experience required; medical background preferred
• Strong computer skills and proficient in MS Office Suite
• Strong organizational skills
• Strong customer service and interpersonal skills
  
  

Working Conditions/Physical Demand : Business Office Environment with heavy phone and computer use

VNA Health Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by Management.

EEOC

VNA Health Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.