Patient Relations Coordinator - AMELIA ISLAND LOCATION

BE A PART OF THE ACKERMAN ADVANTAGE!

Ackerman Cancer Center, the pioneering leader in cancer treatment, is seeking a dedicated and skilled Patient Relations Coordinator to join our team. With the distinction of being the only physician-owned proton center in the world , we are committed to providing innovative and patient-centric care.

At Ackerman Cancer Center, we believe in a work-life balance, ensuring your personal and professional fulfillment (NO HOLIDAY OR WEEKEND HOURS).

Additionally , we are delighted to offer a comprehensive benefits package that includes medical, dental and vision coverage, as well as voluntary benefits, a 401k retirement plan, tuition reimbursement and generous paid time off (PTO).

Position Overview

This position is responsible for managing phone calls, scheduling appointments, collecting patient insurance eligibility and prior referrals needed for all scheduled appointments. In addition, the Patient Relations Coordinator collects patient co-pays required for their visits. This role interfaces with providers and all other departments in the organization.

Essential Job Functions

• Provide professional telephone services; schedule patients and send appointment reminders
• Assist patients with paperwork and enter information into Electronic Medical Records system
• Obtain medical records
• Track and update physician schedules
• Perform office receptionist duties, including maintaining waiting rooms and preparing refreshments
  
  

Requirements

Required

• Associate’s or Bachelor’s Degree
• Provide professional telephone services; schedule patients and send appointment reminders
• Assist patients with paperwork and enter information into Electronic Medical Records system
• Obtain medical records
• Track and update physician schedules
• Perform office receptionist duties, including maintaining waiting rooms and preparing refreshments
  
  

Preferred

• Medical office experience
  
  

Hours: Generally, Monday - Friday 8am-4:30pm