The Patient Care Manager (PCM) is responsible for the episode of care for the assigned team patient census with a
focus on direct management and leadership of associated team (Clinical Support Specialist & Field Clinicians).
Job Description
As a Patient Care Manager, you will:
Responsible for communication & coordination of care needs reported by case managers (driveway calls).
Ensure schedules are updated, continuity of care for patient episode is present, and that quality care is delivered by the clinical care team.
Facilitate Case Conference and be responsible for follow-up action related to case conference, stand up, and stand down meetings.
Coach and mentorship of clinicians and CSS role – including monthly 1:1 session to address development needs and hold accountable to role specific Key Performance Indicators (KPIs). Support development of new hires and tenured employees.
Responsible for voluntary attrition of assigned team, acting as the main point of contact for support and working develop solutions to potential personnel concerns.
Supervising and directing the work of all team members, assigning of admit and evaluation visits, scheduling visits and ensuring staff are completing visits in a timely manner
Manage the site in the absence of the Clinical Manager or Executive Director or Administrator
Managing and overseeing clinical and administrative and recordkeeping functions
Responding to phone referral/inquiries in a timely, professional, and compassionate manner
Participate in on-call nursing schedule and providing direct skilled bedside nursing care in patients homes
Requirements Of Qualified Candidates
Registered nurse with current licensure to practice nursing in the practicing state
Possess and maintain CPR certification
Previous experience in home care setting with two years management or supervisory experience, preferred
Proven ability to work within an interdisciplinary setting
Must be a licensed driver with an automobile that is insured and in accordance with state and/or organization requirements and is in good working order
Knowledge of accepted professional standards and practice, Medicare Conditions of Participation, and federal, state, and local regulatory requirements
Demonstrates excellent observation, nursing judgment, and communication skills
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider
Industries
Human Resources Services
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