Patient Care Advocate
Patient Care Advocate
Pacer Staffing LLC
Camden, NJ
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Job Description
Job Title: Patient Care Advocate
Location: Hybrid In New Jersey (Hybrid position- working with providers throughout the State of NJ as needed.)
Shift: 9AM - 5PM (Mon-Fri)
Duration: 6 months (Possible Extensions)
Responsibilities
Walk me through the day to day responsibilities of this the role and a description of the project (Outside of Workday JD):
Conduct Member and Provider outreach (virtual, phone or in person)
Education on care gaps and assist with scheduling appointments and/ or transportation.
Describe the performance expectations/metrics for this individual and their team:
Member outreach calls <70 calls a dayPositive and collaborative engagement with members and providers Identify and assist with all discovered barriers - find a provider/ transportation etc Escalation of referrals to CM and other appropriate departments
Tell Me About What Their First Day Looks Like
Job Title: Patient Care Advocate
Location: Hybrid In New Jersey (Hybrid position- working with providers throughout the State of NJ as needed.)
Shift: 9AM - 5PM (Mon-Fri)
Duration: 6 months (Possible Extensions)
Responsibilities
Walk me through the day to day responsibilities of this the role and a description of the project (Outside of Workday JD):
Conduct Member and Provider outreach (virtual, phone or in person)
Education on care gaps and assist with scheduling appointments and/ or transportation.
Describe the performance expectations/metrics for this individual and their team:
Member outreach calls <70 calls a day
- First day will consist of corporate onboarding and departmental training/expectations the remainder of the week.
- HEDIS Coordinator
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Health Care Provider -
Industries
Staffing and Recruiting
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