Patient Account Representative

Job Description

The Patient Account Representative is responsible for collection of accounts receivable due to OrthoGeorgia from patient balances as well as assisting with collection of insurance balances. Maintains assigned insurance accounts. Contacts patients and makes payment arrangements. Collects patient due accounts receivable, ensures payment schedules are met and refers to collection agency if necessary. Monitors insurances claims and completes all necessary steps to process claims. This individual will contribute to the morale and success of the office by service, teamwork, integrity, professionalism, compassion, respect, improvement and innovation of operations and a balance and commitment to work and family. This position requires a high school diploma or equivalent; Minimum 3 years of medical office experience and 1 year medical collection experience is preferred. Qualified candidates will have basic knowledge of math and accounting; Medical billing coding including CPT & ICD10; Medical account receivable collection procedures, insurance correspondence and medical terminology.

Company Description

Value Statements:

Team Player: We work together to promote a sense of pride and belonging by recognizing the importance of effective communication, cooperation, and commitment to a positive relationship with each other.

Continuous Improvement: We strive for excellence through training, innovations and resourcefulness.

Responsiveness: We empower our employees to provide exceptional customer service in a timely and efficient manner.

Integrity: We demonstrate accountability through professionalism, trust and a strong work ethic.

Individual Worth: We respect everyone, honor and encourage diversity and promote opportunity for growth.

Value Statements: Team Player: We work together to promote a sense of pride and belonging by recognizing the importance of effective communication, cooperation, and commitment to a positive relationship with each other. Continuous Improvement: We strive for excellence through training, innovations and resourcefulness. Responsiveness: We empower our employees to provide exceptional customer service in a timely and efficient manner. Integrity: We demonstrate accountability through professionalism, trust and a strong work ethic. Individual Worth: We respect everyone, honor and encourage diversity and promote opportunity for growth.