Patient Access Representative

Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women’s Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility.

The Patient Access Representative is the first face our patients see as the enter our clinics. With customer service being at the forefront of this role, the Patient Access Representative collects information for registration of new and incoming patients. This makes it a very engaging role on our team. We work Monday-Friday, no weekends!

• Greet all patients and visitors; guide them to appropriate areas as needed.
• Obtain and confirm patient demographics and update patient profile.
• Collect payment and/or assist patient with minor billing concerns.
• Scan pertinent information into EMR system (HIPAA compliance, authorizations, medical records, etc.).
• Respond to non-medical patient emails and phone calls.
• Demonstrate and embody the Women’s Care mission and core values.
• Compliance with all HIPAA rules, regulations, and guidelines.
• Other duties as assigned.