The Patient Access Representative assists patients with the check-in/arrival. Has in depth knowledge in all processes of the reception front desk and arrival process. Works with physicians on coordinating new patients for their individual schedules, assist new patients in collecting all medical records and history. He/She will schedule new patients with physician who specializes in care type and prepares new patient chart for physician review. Responsible for providing insurance information to Financial Counselor Representative for verification
Knowledge, Skills and Abilities
Req Pref Functional Skills
Must have excellent communication skills, including the ability to speak, read and write English proficiently.
Must be comfortable with computers and medical terminology.
In depth knowledge of Cerner, most insurance types, and basic computer programs.
Demonstrate excellent customer service behavior.
Enter Additional Licenses/Certifications
Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
APOLIS2024
Seniority level
Entry level
Employment type
Contract
Job function
Health Care Provider
Industries
IT Services and IT Consulting
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