Responsible for contacting all scheduled patients to obtain current demographic information, verify insurance information, and ensure pre-authorization requirements are met. Incumbent will work collaboratively with scheduling, financial counseling, and registration staff members. Assigned advanced duties include, but not limited to; appointment scheduling, insurance verifications, prior authorizations, referrals, multi-line telephone coverage, data entry, filing protected health information (PHI), referrals/physician orders, collections, and financial estimates, while maintaining quality patient/customer relations.
The Patient Access Pre-Services Specialist and Patient Access Follow-Up Specialist are the third of three job levels that provide customer service, registration, and/or admissions to an assigned point of service area. The different levels of this job family are distinguished by the skills and experience required to perform the accountabilities, the complexity of problems solved as part of the job and the assigned level of responsibility.
Qualifications
EXPERIENCE AND EDUCATION:
MINIMUM REQUIRED: High School Diploma/GED. Four years of experience as a Patient Access Specialist and/or previous work experience in a related field.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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