PURPOSE OF THE POSITION: Parts Managers are the leaders, teachers, motivators and inventory control managers of the parts department.
ESSENTIAL DUTIES AND RESPONSIBILITIES: including the following and are addressed in further detail in the accompanying SOP that is incorporated into the job description.
CULTURE: Effectively manage and develop the culture and team members within the department with a focus on servant leadership, personal growth, promotion and retention.
Be an example of living the mission and core values.
Hold yourself, your peers and your team to the highest level of accountability with
cleanliness, organization, and safety standards.
Optimize team member performance through effective ongoing evaluations, recognition, rewards and coaching management practices.
Using our core values: proactively and successfully hire, train, coach and retain all parts team members.
PARTS BUSINESS EXECUTION: Consistently achieve agreed upon standards, processes, parts sales, profitability and efficiency
Achieve predetermined department revenue and margin goals by ensuring effective merchandising and retailing.
Effectively work with other employees, departments and/or locations to give the customer a seamless experience in ways that promote teamwork and store profitability.
In collaboration with the General Manager develop and own department budgets.
Effectively manage CRM systems to maximize leads and ensure customer loyalty and retention.
INVENTORY MANAGEMENT: Effectively manage inventory for maximum return on company investments and minimal risk that result in increased profitability that are in alignment with company objectives
Effectively manage the receiving and supplier return processes.
Ensure accurate and effective communication about inventory with internal and external customers.
Ensure organization and accuracy of inventory by controlling shrinkage and obsolescence while meeting company standards.
Establish and maintain a parts and accessories order process that achieves defined balance between profits, inventory turns and inventory age.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Language Skills to include the ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to use computer software programs to complete daily tasks.
Reasoning Ability to define problems, collect data, establish facts and draw valid conclusions. Making judgments in emergencies. Making decisions on facts and on judgements.
Work Experience Requirements 3 to 5 years of management experience, supervisory role or leading a team with documented performance and results.
Physical Requirements
Regular attendance during normal scheduled store hours including the ability to work 9+ hours per day and the ability to work weekends.
Frequent standing, walking and sitting
The ability to work in a high stress environment and the ability to work under tight deadlines which may require longer/later hours as needed.
The ability to continually engage and interact with others, including clients and employees throughout the work day via various methods of communications including phone and computer usage.
Occasional lifting of up to 35 lbs
Occasional pushing of up to 100+ lbs
Work Environment
Occasional exposure to changes in temperature and humidity
Frequent working with and around others
Occasional work around mechanical parts
Occasional exposure to hazardous chemicals
Occasional work around moving objects, (including dogs and other service animals)
Noise level is low to high
There are some great perks when you join the Mountain Team :
Fun Work environment
Casual Atmosphere
Paid Employee training
Health Insurance including Dental and Vision
Wellness Program
Matching 401K
Paid Time Off
Financial Peace University
Generous discounts on purchases
Opportunity for advancement
Vehicle purchase program
Company paid life insurance
Company paid Short term and long term disability insurance
Team member recognition
Salary plus commission and bonus pay
EEO
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Retail Motor Vehicles
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