If you're looking for a company that offers both job stability and the opportunity for personal and professional growth, Power Test is the place for you.
Why Power Test?
Financial Stability: Over 90 years in business, our sustained growth is a testament to our prudent financial management and our ability to adapt to changing market dynamics.
Career Advancement: Many of our team members have enjoyed long and fulfilling careers with us, with opportunities for advancement.
Industry Leader: Join a company that is recognized as an industry leader and pioneer.
Community Involvement: Share time, talent, and treasure in the community through group projects, eight hours paid charity time off, donation drives, and employee donation match.
Summary
The successful candidate will be responsible for ensuring timely and accurate fulfilment of parts orders, maintaining optimal inventory levels, and fostering strong relationships with internal and external customers. They will manage and lead Power Test’s parts business and operations activities. This includes parts for the PowerTest, Taylor Dynamometer, SuperFlow™, Hicklin, Axiline, TCRS, Stuska Dyno & Dyne Systems products. Responsibilities may include helping to drive parts sales and effective implementation of parts sales strategies to achieve revenue growth and margin goals. The incumbent will demonstrate leadership by developing a collaborative, innovative, empowered, and high performing team. The role supports and executes the aftermarket’s value stream’s strategic plan to advance the business and its capabilities, capacity, and efficiency.
Key Responsibilities
Inventory Management
Analyze historical data, forecasts, and market trends to develop and implement effective inventory management strategies
Monitor inventory levels and reorder points, ensuring adequate stock availability while minimizing excess inventory
Collaborate with cross-functional teams to align inventory planning with production schedules and customer demand
Demand Planning & Order Fulfillment
Oversee parts planning including creating and managing a parts planning system to optimize the balance between customer service and cost.
Set and manage supply plans and stocking levels to meet demand and fulfil customer orders within the expected lead time while minimizing inventory investment levels.
Collaborate with aftermarket sales on the demand plan and with purchasing and manufacturing on the supply plan. In addition, this position will lead an Aftermarket SIOP process.
Drive improvements in the efficiency, quality and effectiveness of the parts fulfillment operation.
Oversee the pick, pack, and ship processes to ensure aftermarket orders are fulfilled accurately and within promised delivery dates.
Implement best practices and continuous improvement initiatives to streamline order processing and enhance operational efficiency. \
Monitor key performance indicators (KPIs) such as ship-within-promise date, order accuracy, and on-time delivery rates
Customer Service
Foster positive relationships with internal customers by providing exceptional support and proactive communication
Address customer inquiries, concerns, and complaints promptly and professionally
Gather customer feedback and implement improvements to enhance customer satisfaction
Effectively communicate goals to the parts team and communicate with the wider organization as and when required
Maintain accurate and up to date sales records, and other control records necessary for processing of internal and external reports.
Responsibilities include supporting growth of existing parts business and supporting development of new parts business in partnership with the aftermarket sales manager, to ensure attainment of parts sales goals and profitability.
Leadership
Provide mentoring, coaching, and development of direct reports; planning, assigning, and directing work; including performance management and implementing change initiatives.
Capabilities & Competencies
Performs other duties and responsibilities as requested or required.
Leadership - Demonstrate the ability to see and understand the strengths and limitations of individuals, situations, and organization. Makes a balanced assessment of people and situations to ensure that the right people are in place to produce and address future needs.
Fosters long term development of their own and each member of their team’s competencies.
Casts a clear and inspiring vision and leads groups of people to work effectively toward common goals.
Focus on Customer - Desires to help or serve internal and external customers to meet their needs.
Working Across Boundaries - Demonstrates the ability to work freely across the organization, breaking down organizational barriers by actively seeking and valuing different individual perspectives. Actively supports and enacts team, cross-team, and organizational decisions, setting aside concerns about control or credit. Acts in the interest of what is best for the enterprise.
Performance Accountability - Holds self and others accountable for the team’s performance. Sets a high standard of performance with clear expectations, monitoring work and output, while ensuring expectations are met. Take appropriate corrective action when others fall short of expectations.
Education / Experience
Bachelor’s degree in engineering, business, supply chain, or related field.
Minimum of seven years of experience in parts management, inventory control, and/or customer service.
Minimum five years of leadership experience required.
Experience leading continuous improvement initiatives in safety, quality, delivery, and productivity.
Knowledge, Skills, And Abilities (KSAs)
Demonstrated experience running a service parts operation for an industrial equipment manufacturer.
Excellent in Microsoft Office products, including Word, Excel, PowerPoint, and Access.
Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions.
Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams, and customers.
Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Preferred Experience/ KSAs
Knowledge of lean principles, and continuous improvement methodologies.
Enterprise Resource Planning; Demonstrated effective use of CRM and ERP systems – Experience with Infor Visual ERP tool preferred or related experience with SAP, Oracle, JD Edwards, NetSuite etc.
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And much more
Company Overview
At Power Test, LLC we take pride in our unwavering commitment to excellence and our track record of sustained financial growth. As an industry leader in the design, manufacture, and sale of dynamometers, heavy equipment testing systems and related data acquisition and control systems, we've not only weathered economic storms but have consistently thrived, providing our employees with job stability and a platform for career growth.
EEO STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Machinery Manufacturing
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