Park Manager II - Grassy Creek Park

Position Summary

Position is responsible for management of programs, services, facilities, and personnel at designated park location. Work related activities may incorporate all facets of recreational programming and service delivery in various physical environments and weather conditions.

Position Responsibilities

Designs and implements recreational programs in the core service areas of aquatics, sports and fitness, the arts, youth and family programs, seniors and special needs.

Develops and manages all fiscal resources, contracts and partnerships for the park.

Oversees and coordinates a volunteer community park advisory council.

Manages the training and professional development of personnel at park location.

Assesses the recreational needs of the community, plans, designs, implements and evaluates programs and services at location.

Facilitates a volunteer advisory council representative of the neighborhood and user groups to the park facility.

Develops budgetary needs of the park recreation services to be provided.

Projects, monitors and adjusts spending and revenue to best meet the goals and performance measurements of the park location.

Oversees the ordering and purchasing of supplies, materials and equipment for the park location.

Monitors, evaluates and recommends improvements, repairs, or changes to the resources of the park location to best meet the needs of the community.

Adheres to resource management criteria of the department in the management of park facilities.

Coordinates the training and monitoring of adherence to department policy and procedure at park location.

Manages the customer service relations at the park location including all forms of communication with the public, marketing of programs and service.

Responsible for proper collection and depositing of revenues.

Responsible for on-site contract compliance monitoring.

Processes customer inquires and complaints, training and monitoring on site staff related to customer service skills.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Qualifications

Bachelor's Degree and four (4) years of managerial experience (or equivalent combination of education and experience) in Recreation or related field required. Ability to learn computer applications for purchasing, budgeting, program registration, facility reservations. Ability to work productively under general supervision. General ability to utilize a personal computer for word processing, e-mail, scheduling, data base spreadsheets. Must interact regularly with other divisions, departments and agencies to maintain adequate resources and services on site. Must be self-motivated. Must be exceptional written and oral communication skills. Must be customer service oriented. Licenses/Certifications required: Ability to obtain: CPR and First Aid Teaching Certificate, Ellis and Associates Lifeguard License, either a CPO or AFT certification for pool operation, Indiana Public Passengers Chauffeurs License, NYSCA Clinician Certification, Prefer CPRP (Certified Parks and Recreation Professional).

Independent Judgment

Park Managers are required to exercise considerable independent judgment. This position operates in an isolated condition without direct on-site supervision. The Park Manager is responsible for the daily operations of all activities at the designated park location. Requires direct regular interaction with the community, public officials and various city, state and local officials, in an independent atmosphere. The Park Manager may be instructed to communicate directly with the media and represent the department through the media or at public meetings/events. Requires monitoring of all on site activities for compliance with agency policy as well as local and state laws.