Organizational Development & Training Manager

Who we are

Worldwide Clinical Trials (Worldwide), a leading global contract research organization (CRO), works in partnership with biotechnology and pharmaceutical companies to create customized solutions that advance new medications – from discovery to reality. Anchored in our company’s scientific heritage, our dedicated therapeutic focus on cardiovascular, metabolic, neuroscience, oncology, and rare diseases, is applied to develop flexible plans and solve problems quickly for our customers.

Our talented team of 3,500+ professionals spans 60+ countries. We are united in cause with our customers to improve the lives of patients through new and innovative therapies.  

Why Worldwide

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!

What the People Strategy & Culture Department does at Worldwide

The PSC Department leads the way in partnering with our business leaders and employees. We aim to provide an exceptional customer/employee experience by partnering with all our employees in developing strategies to optimize the attraction, engagement, and performance of our people.

Summary: As the Global Organizational Development & Training Manager you will be responsible for several critical bodies of work led by the Global Talent Team who is responsible for inventing, improving, and deploying global talent tools, technology, and programs in the areas of learning and leadership development, performance management, talent & succession management, and people analytics. As a critical member of the team, you partner to transform global performance and talent programs, including the design and implementation of talent programs and the continuous improvement and adoption of tools across the enterprise.

What You Will Do

Tasks may include but are not limited to:

• Owns the design and implementation of global performance management, including the tools, technology, systems and implement process improvements / actions plans to enhance the adoption of performance management best practices.
• Partner with key stakeholders and PSC team members to align on enterprise performance management metrics.
• Partner to develop an inclusive and equitable approach to performance management processes, tools, and resources. This includes inclusive feedback conversations and accountability.
• Project Manage end-end performance management life cycle process, includes implementation.
• Oversee change management, communications and facilitate training to educate the leaders, managers, and employees on performance management processes.
• Support the change leadership necessary to evolve our culture and behaviors of leaders and employees to move towards a more progressive approach to managing performance.
• Partner with Total Rewards team to refine performance management processing our technology systems. This includes managing the maintenance and execution of the performance management system, standards of performance, performance evaluation instruments and translating data from various technology tools into actionable insights.
• Ongoing management of performance management data. This includes creating surveys to measure effectiveness of performance processes and how we are being accountable and impact to our core competencies, values, and business goals.
• Support and collaborate additional leadership and professional development programs as required. This includes design, content development, facilitation, logistical needs etc.
  
  

Talent Programs

• Work closely with the head of talent to drive the process design and implementation of talent programs which are technology enabled processes that drive talent development strategy.
• Partner closely with key leaders across business functions, PSC, our analytics administrator to define processes objectives and success metrics that ensure success of the overall employee experience.
• Partner with Total Rewards team, People Services and Talent Acquisition team to design and deploy talent systems and tools to help track skills, career development, progression, and talent management as it aligns to our talent practices throughout the year.
• Project management of digital first employee experience talent programs for employees across the globe and work with key regional partners to share best practices.
• Work with analytics team and BP’s to collect and coordinate aggregate data for talent pools, translate those data into insights through data analysis that drives deliberate action plans at appropriate levels as it relates to performance management and progression.
  
  

Your Experience

• Preferred Bachelor’s degree in human resource management, Management/Leadership studies or similar
• 6+ years’ experience in successfully designing, managing, and driving outcomes for enterprise-wide initiatives in the human resources space.
• Experience implementing a performance management software program and creating tools for employees across all levels
• Experience in creating company-wide surveys to measure organizational behavior, organizational change for leadership and team effectiveness
• Demonstrated expertise, thought leadership, and knowledge of research and industry trends on performance management, employee experience and talent management.
• Exemplary program and project management skills and ability to oversee and deliver across multiple tasks and deadlines
• Experience in creating employee competencies and expectations for what good looks like in navigating the work experience across all levels.
• Excellent critical thinking and analytical skills; able to see the broad implication of decisions and use data to make effective judgments
• Experience designing and facilitating trainings and other learning opportunities on performance management
  
  

We love knowing that someone is going to have a better life because of the work we do. 

To view our other roles, check out our careers page at www.worldwide.com/careers! For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn.

We’re a global, mid-size CRO that pushes boundaries, innovates and invents — because the path to a cure for the world’s most persist diseases is not paved by those who play it safe, but by those who take pioneering, creative approaches, and implement them with quality and excellence. We are experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs, in the best possible way.