Organizational Change Manager
Organizational Change Manager
Tech Mahindra
Tallapoosa, GA
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Title : Organizational Change Management
Location : Tallapoosa, Georgia (Day 1 Onsite)
Job Description
Position Summary:
The purpose of this position is to create organizational systems that encourage associates to quickly adopt new technologies and new ways of performing various operations. Organizational change is necessary to succeed and grow. Change management drives the successful adoption and usage of change within the business. It allows associates to understand and commit to the shift and work effectively during it.
Position Duties and Responsibilities:
- Site Ready-Set-Go (RSG) Lead drives the Organization Change Management at the site together with the Site Project Manager and local Human Resources team members in alignment with and supported by the Global RSG team
- Project Setup: identify the stakeholders to involve and set up Governance structure for site in coordination with Global RSG team
- Together with the Site Project Manager ensure that all project team members do the required training as per curriculum
- Path for Change: Drive impact and concern, capture activities, and stakeholder assessment at site with support from Global RSG
- Change & Communication: Localize and execute communication & engagement plan as per requirements of site
- Change Agent Network: Setup and onboard local Change Agent network and support the change process by working with and leveraging on the Change Agents
- Train the Trainer for Key User at site: Responsible for communications, preparations (invites, room bookings, access check) and follow-up (effectiveness of training)
- End User Training: Coordinate and support the Key User to have an effective End User training (communications, preparations, follow-up)
- Change Measurement: Together with Global RSG team responsible for go-live readiness survey (setup, execute and follow-up)
- Support Hypercare phase from RSG site
Requirements
Minimum Qualifications:
- College degree from an accredited college or university
- 2-5 years of recent experience in business operations, change management, or program management in a manufacturing environment.
- Excellent writing, presentation, communication, meeting facilitation skills, and the ability to work effectively with program team members, program sponsors, functional leads, and senior management.
- Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint, OneNote, Teams, and Outlook required.
- Demonstrated ability to execute and successfully achieve objectives in an ambiguous, dynamic, fast-paced environment with aggressive timelines, and experience working in a complex, matrixed, and diverse cross-culture environment.
- Demonstrated experience working with and influencing diverse stakeholders, including executives, department leaders, and frontline professionals, to shape and communicate change initiatives and goals.
- Comfortable with complexity and finding a new path or solution to problem solve, coupled with strong business acumen, and strategic thinking with analytical and decision-making skills.
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com.”
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Information Technology -
Industries
Information Services
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