The Order Management Coordinator is responsible for managing and overseeing the entire order cycle, ensuring efficiency and timely processing of orders. This role is a vital link between customers, sales teams, and operations departments, coordinating order details, shipment schedules, and delivery processes.
A coordinator in Order Management plays a critical role in ensuring that Precor’s order processing, tracking, and delivery systems run smoothly. This position requires a blend of customer service, logistics, and administrative skills.
*Although this role is remote, candidates must be able to work 7:30am-5:00pm PT as this position supports West Coast operations.*
Responsibilities
Process customer orders accurately and efficiently, from order entry through to delivery. Ensure all orders comply with company policies and customer requirements
Act as the primary point of contact for customer inquiries related to orders, providing timely updates on order status, changes, and delivery schedules
Assist in managing inventory databases and updating product information as needed
Working closely with operations and warehouse teams to schedule shipments, select appropriate shipping methods, and ensure timely delivery.
Manage shipping documentation and compliance with shipping regulations
Address and resolve any issues that arise throughout the order process, including delays, product shortages, or shipping errors. Work proactively to prevent order-related issues
Prepare regular reports on order status, inventory levels, and shipping efficiency
Analyze data to identify trends, areas for improvement, and opportunities for cost savings
Cross-functional partner with sales, finance, and production teams to ensure alignment of order fulfillment, invoicing, and customer requirements
Qualifications
Previous experience in order management, customer service, or logistics
Strong organizational multitasking skills, with the ability to manage multiple priorities
Excellent communication and interpersonal skills, capable of working effectively with customers, team members, and external partners
Preferred Qualifications
Bachelor's Degree emphasis in Business Administration, Logistics, or a related field
Proficiency in order management (SAP)
Pay Range: $23.00 to $28.00
The pay range represents the low and high end of the anticipated pay range for this position based at our Woodinville, WA headquarters. The actual pay offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes. Our pay is just one component of Precor’s total rewards strategy that also includes region-specific health and welfare benefits.
As an organization, one of our top priorities is to maintain the health and well-being of our employees and their families. To achieve this goal, we offer robust and comprehensive benefits including:
Medical, dental and vision insurance
Generous paid time off policy
Short-term and long-term disability
Access to Employee Assistance Program; including access to mental health services
401(k) including employer match
Pet insurance and so much more!
About Precor
Precor is known for developing and manufacturing the most innovative and reliable commercial fitness equipment on the market. With over 40 years of empowering exercisers, trainers, business owners, and operators alike we take pride in offering world-class fitness solutions across over 13,000 facilities and 100+ countries. We sweat every detail to bring best-in-class product solutions into commercial facilities, meeting exercisers wherever they are: at work, at school, in the gym, or on the road.
Precor is an equal opportunity employer and committed to creating an inclusive environment for all our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request an accommodation regarding the application/interview process or are having difficulty using our website for application purposes, please contact: HR@precor.com
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Wellness and Fitness Services
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