Order Entry LTC Technician (1pm-9:30pm Mon-Fri, EOW 3pm-11:30pm)
Order Entry LTC Technician (1pm-9:30pm Mon-Fri, EOW 3pm-11:30pm)
Symbria
Downers Grove, IL
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Overview
Position Summary
The primary purpose of this position is computer data entry of prescription orders and medical records.
Work Schedule
Responsibilities
- This position is 100% remote*
Position Summary
The primary purpose of this position is computer data entry of prescription orders and medical records.
Work Schedule
- 1P-9:30P mon-fri, 1 day during the week off, 3P-11:30P every other weekend
- FWLTC Experience required, Docutrack preferred***
- Must currently live in a state Symbria Rx Services is licensed in***
Responsibilities
- Contact physician’s office as needed for refill authorization.
- Contact client for verification of orders as needed.
- Process all new and refill prescriptions.
- Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
- Document correspondence and follow up in the system.
- Prepare audit sheets and provide feedback to manager.
- Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
- Initiate and document correspondence and follow up in system.
- May assist with research of lost or missing orders per internal department requests.
- May provide backup support to other pharmacy groups based on business needs or production levels.
- Answer incoming calls promptly and provide high standard of customer service to the client.
- High School diploma or general education degree (GED).
- Pharmacy Technician License and/or Certification (CPhT) as per State requirements.
- General computer knowledge including Microsoft Office: Word, Excel and Outlook.
- Excellent customer service, interpersonal, verbal and written communication skills.
- Work collaboratively with other team members and manager to ensure that best practices are shared.
- Must be able to work weekends, holidays and alternate shifts for PTO/staffing coverages as 24/7/365 operational needs dictate.
- Pharmacy data entry experience; minimum one year.
- Strong knowledge of Brand/Generic drugs and medical terminology.
- 100% employee-owned company through an Employee Stock Ownership Plan, also known as an ESOP. You, along with your co-workers, have an ownership stake in this company!
- Competitive compensation
- ESOP retirement plan
- 401(k) & Roth 401(k) plans
- Employee Assistance Program
- Full-time employees are eligible for medical, dental, vision, life insurance, short/long term disability, flexible spending accounts (FSA), Paid Time Off (PTO) and Yearly Tuition Reimbursement.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Hospitals and Health Care
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