Operations Team Lead

Summary

The primary purpose of the Operations Team Lead will be to serve as primary back up to selectors, loaders, trainer, and routing specialist. The Operations Team Lead will also participate in the development of employees and the overall adherence to expectations as it relates to Safety, Training, Quality, Breakage, Accuracy, Selecting, Loading, and Routing.

Essential Duties And Responsibilities

• Provides instructional training and assessment support for operations positions.
• Supports the execution of Operations Key Focuses which also includes employee development.
• Performs regular process audits of safety, accuracy, loading, pallet builds and equipment.
• Completion of all training and signatures with SOP’s for each area of operations. (order selector, c-loader, bulk loader, replenisher, etc..)
• Communicates opportunities observed for employees, equipment, and fleet with warehouse manager daily.
• Participates in the development or improvement of standard operating procedures.
• Ensures full compliance with all industrial standards for applicable equipment.
• Ensures that replenishment is properly executed and in a timely manner.
• Ensures that employees are fully trained on the handheld picking device.
• Be a subject matter expert on all operational processes and equipment.
• Assist with all other operational duties as needed to ensure completion of daily productivity, improved efficiency, employee development and safety guidelines.
• Ensures that post shift clean ups are executed.
• Be the safety subject matter expert.
• Always ensure the dress code is adhered to and be properly attired and groomed.
• Obey all federal, state, and local Laws.
• Perform all other duties as assigned. (For CPB, there are notes as it relates to Vertique and Wrapper)
• Utilize the Vertique System to include the operation of the mainframe computer and product placement on the conveyors.
• Full understanding of how to work / correct alarms on product issues on the conveyor.
• Full understanding of operating the automated wrapper to include cleaning routines.
  

Competencies Required

• Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; uses reason even when dealing with emotional topics.
• Technical Skills – Strives to continuously build knowledge and skills, shares expertise with others.
• Interpersonal – Listens to others without interrupting; remains open to others’ ideas and tries new things.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; responds well to questions; participates actively in all company meetings.
• Teamwork – Puts success of team above own interests; able to build morale and group commitments to goals and objectives; recognizes accomplishments of other team members.
• Change Management – communicates changes effectively; monitors transition and evaluates results.
• Leadership – Exhibits confidence in self and others; inspires and motivates others to perform well; accepts feedback from others.
• Managing People – Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates’ activities; makes self available to staff; continually works to improve supervisory skills.
• Organizational Support – Follows policies and procedures; supports organization’s goals and values; benefits organization through outside activities.
• Judgement – Displays willingness to make decisions; supports and explains reasoning for decisions.
• Motivation – Sets and achieves challenging goals, measures self against standard of excellence.
• Professionalism – Treats others with respect and consideration regardless of their status or position.
• Safety and Security – Observes safety and security procedures.
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/Or Experience

Requires the ability to read, write, complete simple forms and understand simple written instructions. Requires the ability to perform arithmetic skills such as addition, subtraction, multiplication, and division including decimals and fractions. Could require simple use of formulas, charts, tables, drawings, specifications, schedules or diagrams. Equivalent to a high school education.

COMPLEXITY OF DUTIES

Repetitive, routine, or semi-routine duties involving the use of numerous general procedures involving average detail and variation where the employee is responsible for recognition of previously described sets of circumstances and correct choice of action within limits of clearly prescribed standard practices and procedures, requiring the making of contingency decision and the use of some judgement.

SUPERVISION RECEIVED

Under general supervision where standard practice and flow of work enables the employee to proceed alone on regular duties, referring questionable variations in work to supervisor or others

RESPONSIBILITY FOR ERRORS

Probable errors are usually detected in succeeding operations and generally confined to a single department or phase of company activities. Errors could cause some internal confusion or delay or cause customer or supplier complaints but could be detected and adjusted with little difficulty. Corrections would involve backchecking by others and would involve some moderate monetary losses. Most work verified or checked either by systems or procedures, or supervision.

Contact With Others

Contact with other people within the department or with other departments, and occasionally with people outside the company on routine matters furnishing or obtaining information requiring only ordinary courtesy and tact.

CONFIDENTIAL DATA

Little or no confidential data involved.

MENTAL / VISUAL / AUDITORY DEMAND

Flow of work and character of duties involve mental and visual attention along with manual coordination for over 50% of the time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Somewhat undesirable working conditions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions and sometimes exposed to dust, dirt, heat, fumes, cold, noise, vibration, water, oil, etc.; but with none present to the extent of being disagreeable.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to walk and sit. The employee is occasionally required to stand; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to one hundred pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

A job description, by its nature, cannot include every aspect of the job. Because of this, any function that would reasonably fall under the responsibility of the Operations Team Lead is assumed and it is expected that the Operations Team Lead will act accordingly. The Operations Team Lead will be expected to perform any other task not included in this job description requested by management.

Employee Acknowledgment

I have reviewed this job description and discussed the contents with my manager. My signature means that I understand the requirements and duties of this position.