Operations Supervisor

The Parts Distribution Centers (PDC) are responsible for housing, picking and ultimately delivering genuine Toyota parts to 177 dealerships in the Southeast. The PDC’s perform de-vanning, receiving, and picking functions in a warehouse environment with operations focused on efficiently delivering the right part at the right time. The Operations Supervisor will effectively lead a team of associate's in support of day-to-day business operations. Inspiring action and associate engagement & development are vital competencies of this role.

Responsibilities

• Hire, develop, and lead a team of up to 20 associates.
• Coach associates to achieve maximum efficiency and quality through regular development discussions using the Individual Development Planning process.
• Use sound judgement to make good decisions, leveraging data as needed.
• Effectively partner with the Operations manager, AOM’s, other Supervisors and Operations Support Specialists to ensure daily production and quality standards are achieved.
• Hold associates accountable by providing timely and actionable positive and corrective feedback at all levels.
  
  

Formula For Success

• Leadership – drive associate engagement to maximize efforts towards the achievement of cultural, developmental, and performance-related goals.
• Accountability – create and support an environment in which associates understand expectations and take responsibility for their actions.
• Development - identify and develop associate growth opportunities to create a more skilled and flexible workforce.
• Performance - effectively lead the team to ensure that Hoshin goals are met through continuous improvement. Partner with various levels of leadership to drive innovative customer-focused business solutions.
• Culture - maintain a work environment supportive of the organization’s inclusive and collaborative culture.
  
  

Knowledge, Skills, And Abilities

• Proven Analytical, Planning, and Problem-Solving skills.
• Demonstrated ability to coach and develop others.
• Resourcefulness and ability to manage through ambiguity, handling multiple priorities in a fast pace and changing work environment.
• Excellent communication skills while maintaining effective relationships.
• Ability to learn, process and present information effectively.
• Influencing with and without authority.
  
  

Qualifications

• Bachelor’s degree required. Degree in Industrial Engineering, Operations Management or Supply Chain Management preferred
• Minimum requirement of two years’ experience effectively leading teams, experience in a distribution or manufacturing environment preferred.
• Candidates should have experience maximizing personal contributions from each member of their team.
• Previous supervisory experience where formally responsible for coaching and performance management preferred.
• Microsoft Office skills required.
• Experience in Manhattan, Blue Yonder or SAP Warehouse Management Systems preferred.
• Demonstrated analytical skills to provide trends and other information to improve individual, team or organizational performance.
• Experience with or ability to learn data visualization software such as Power BI.
• Working knowledge of continuous or process improvement methods like Kaizen are preferred.
• Our warehouse operates 24 hours a day / 6 days a week; candidates should have a willingness to work non-traditional hours in support of operations. Shift assignments rotate annually and may be one of the following schedules:
• Monday through Friday: 6:00 am – 3:00 pm
• Monday through Friday: 2:00 pm – 11:00 pm
• Sunday: 8:00 am – 4:30 pm, Monday – Thursday: 3:30 pm – 12:30 am
  

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.

JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.

DISABILITY ACCOMMODATIONS

If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at talentacquisition@jmfamily.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.