The Stoke Group is looking for a B2B Operations Producer who will support the execution of a series of inspirational webinars for top B2B creative customers in 2024. The Operations Producer is a valuable team member who drives success.
Duties include:
Owning accurate show data (show times, dates, contacts) for all shows in pipeline
Keep up with system development as logistics move towards production dates
Get information confirmed between the team and the event partner or customer
Create and track event production binders, Airtable event templates, Airtable automations, SharePoint locations, Workfront tickets, and calendar invites months prior to show time-based on the most up-to-date team templates and best practices
Own and keep updated production binders after initial creation to catch unconfirmed data and dynamic changes
Run weekly task alignment meetings to ensure show progress is moving smoothly
Chase content with creators to ensure timelines are met within the pipeline
Fill in all key information (e.g. contacts, production roles, dates, times, etc) and identify missing details
Ensure mission-critical information is complete with enough margin before showtimes
Acknowledge accomplishments and discuss workflow challenges
Observe events and support status briefings with the team
Help to flag new learnings early and work with the team to triage
Support to reinforce good systems and improve inefficient ones
Establish timelines and alignment with the stakeholders and vendors
Facilitate all review processes
Create program names and maintain accurate content inputs between Airtable, SharePoint, and Basecamp
Submit creation of DTNs, Go URLs, CIDs, CGENs, and other tracking data
Coordinate vendor assets with social team, EMEA/APAC teams, and Content Syndication
Education
Bachelor's Degree
Skills
A minimum of 3 years experience as an operations manager, or equivalent experience
Must work well within deadlines and under pressure
Excellent communication skills
Expertise using digital tools like Outlook, Slack, Airtable, Basecamp, Sharepoint, and Excel
Detail Oriented
Logistics
Broadcast Production
System Development
Teamplayer
Workflow
What you’ll bring to the role
B2B PM experience is a must have
Experience in sales, and managing sales projects, is essential
Efficient and quick work capability
Clear and collaborative organizational style
Multi-tasking and delegation
Professional communications
Confident leadership
On-the-spot problem solving
Experience in Wrike / Airtable preferred
Employment type
Contract
Referrals increase your chances of interviewing at Stoke by 2x